StartWind CRASH

[SandroS]

Sto provando ad utilizzare il prodotto StarWind per spostare delle VM native di un tenant ferso un altro tenant dentro una soluzione AVS.
Dopo aver creato nel source un Application ID/Secret e aver indicato come target il vCenter AVS utilizzando l'utenza "cloudadmin" messa a disposizione da Azure , quando scelgo l'host ESX il prodotto va in crash.
Ho installato StarWind dentro un jumbox azure nella network JumphostSubnet in modo tale che potesse comunicare con gli ESX.

Cosa manca in crash Starwind ?

LOG:

6/8 17:30:43.034 7dc Facility ???INFO: CV2V_ConverterApp::InitInstance: SetDllDirectory: C:\Program Files\StarWind Software\StarWind V2V Converter\lib
6/8 17:30:43.034 7dc Facility ???INFO: CV2V_ConverterApp::InitInstance: File Version: 9.0.1.848
6/8 17:30:43.034 7dc Facility ???INFO: CV2V_ConverterApp::InitInstance: Load language IDR_XML_ENGLISH
6/8 17:30:43.034 7dc Facility ???INFO: CV2V_ConverterApp::InitInstance: Set current language English
6/8 17:30:43.050 7dc Facility ???INFO: CPS_V2V_Converter::CPS_V2V_Converter: Version MajorVersion 10, MinorVersion 0, BuildNumber 14393
6/8 17:30:43.065 7dc Facility ???INFO: WrapperHyperV::WrapperHyperV: LoadLibrary C:\Windows\system32\wbem\wmiutils.dll - 1c9a0000
6/8 17:30:43.065 7dc Facility ???INFO: WrapperHyperV::WrapperHyperV: LoadLibrary C:\Windows\system32\wbem\wmiutils.dll - 1c9a0000
6/8 17:30:49.800 7dc Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - (null)
6/8 17:31:03.144 1644 Facility ???INFO: VMConverter::AzureConverter::ThreadProc: Start token control expires
6/8 17:31:06.550 7dc Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eInputVM
6/8 17:32:24.308 7dc Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eLocationTo
6/8 17:32:40.957 7dc Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eVMSettingsAWS
6/8 17:33:15.235 a8c Facility ???INFO: WrapperESXI::connect: m_url - https://vc.3f8f33e8ef964049b4d407.italy ... re.com/sdk
6/8 17:33:15.313 a8c Facility ???INFO: WrapperESXI::connect: fullName - Cloud Admin, key - 52e6cd37-b70e-71cd-c2ae-54ac118a85ee
6/8 17:33:15.313 a8c Facility ???INFO: VMConverter::ESXIConverter::Connection: No_timeout ESX connection
6/8 17:33:15.313 9ac Facility ???INFO: VMConverter::ESXIConverter::Connection::<lambda_4eab79f5f0516eba86b7810fe0d8b684>::operator (): Worker thread started.
6/8 17:33:15.313 7dc Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eSelectFolder
6/8 17:33:22.407 7dc Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 8.0.3
6/8 17:33:22.407 7dc Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 8.0.3
6/8 17:33:22.407 7dc Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 8.0.3
6/8 17:33:22.407 7dc Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 8.0.3
6/8 17:33:22.407 7dc Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 8.0.3

[yaroslav (staff)]

Welcome to StarWind Forum. Check this one https://starwind.my.salesforce.com/sfc/ ... XlX0Tfgtsw.

[SandroS]

This is the Event View recorded at the time of the crash.


Faulting application name: V2V_Converter.exe, version: 9.0.1.848, time stamp: 0x692454f3
Faulting module name: V2V_Converter.exe, version: 9.0.1.848, time stamp: 0x692454f3
Exception code: 0xc0000005
Fault offset: 0x000000000003b78e
Faulting process id: 0x1940
Faulting application start time: 0x01dcf7f8179ef6a0
Faulting application path: C:\Program Files\StarWind Software\StarWind V2V Converter\V2V_Converter.exe
Faulting module path: C:\Program Files\StarWind Software\StarWind V2V Converter\V2V_Converter.exe
Report Id: d6bac31d-57c6-41ad-bf63-62156cd75c0f
Faulting package full name:
Faulting package-relative application ID:

[yaroslav (staff)]

Please try StarWind V2V Converter that I shared earlier

Welcome to StarWind Forum. Check this one https://starwind.my.salesforce.com/sfc/ ... XlX0Tfgtsw.

[SandroS]

THZ for the new version, but unfortunately, the error is the same with the new version; I am attaching the event view.

Exception code: 0xc0000005 ( Access Violation)


Faulting application name: V2V_Converter.exe, version: 9.0.1.850, time stamp: 0x69809cd5
Faulting module name: V2V_Converter.exe, version: 9.0.1.850, time stamp: 0x69809cd5
Exception code: 0xc0000005
Fault offset: 0x000000000003b78e
Faulting process id: 0x19d0
Faulting application start time: 0x01dcf7f9957f84fb
Faulting application path: C:\Program Files\StarWind Software\StarWind V2V Converter\V2V_Converter.exe
Faulting module path: C:\Program Files\StarWind Software\StarWind V2V Converter\V2V_Converter.exe
Report Id: 5252d412-52b7-4fe1-ba2a-f14a83a5b12d
Faulting package full name:
Faulting package-relative application ID:

[yaroslav (staff)]

Thanks for your update. Share the conversion log, please.

[SandroS]

sorry for delay, delow the Starwind log file (V2V_Log-20260609-122024.log)

6/9 12:20:24.174 1904 Facility ???INFO: CV2V_ConverterApp::InitInstance: SetDllDirectory: C:\Program Files\StarWind Software\StarWind V2V Converter\lib
6/9 12:20:24.174 1904 Facility ???INFO: CV2V_ConverterApp::InitInstance: File Version: 9.0.1.850
6/9 12:20:24.174 1904 Facility ???INFO: CV2V_ConverterApp::InitInstance: Load language IDR_XML_ENGLISH
6/9 12:20:24.174 1904 Facility ???INFO: CV2V_ConverterApp::InitInstance: Set current language English
6/9 12:20:24.174 1904 Facility ???INFO: CPS_V2V_Converter::CPS_V2V_Converter: Version MajorVersion 10, MinorVersion 0, BuildNumber 14393
6/9 12:20:24.174 1904 Facility ???INFO: WrapperHyperV::WrapperHyperV: LoadLibrary C:\Windows\system32\wbem\wmiutils.dll - 1c9a0000
6/9 12:20:24.174 1904 Facility ???INFO: WrapperHyperV::WrapperHyperV: LoadLibrary C:\Windows\system32\wbem\wmiutils.dll - 1c9a0000
6/9 12:20:42.034 1904 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - (null)
6/9 12:21:21.293 124c Facility ???INFO: VMConverter::AzureConverter::ThreadProc: Start token control expires
6/9 12:21:24.146 1904 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eInputVM
6/9 12:22:20.326 1904 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eLocationTo
6/9 12:22:28.624 1904 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eVMSettingsAWS
6/9 12:22:51.052 1b8c Facility ???INFO: WrapperESXI::connect: m_url - https://vc.3f8f33e8ef964049b4d407.italy ... re.com/sdk
6/9 12:22:51.114 1b8c Facility ???INFO: WrapperESXI::connect: fullName - Cloud Admin, key - 520fc8c5-4249-01bc-6b87-dcfc2e376eb9
6/9 12:22:51.114 1b8c Facility ???INFO: VMConverter::ESXIConverter::Connection: No_timeout ESX connection
6/9 12:22:51.114 161c Facility ???INFO: VMConverter::ESXIConverter::Connection::<lambda_4eab79f5f0516eba86b7810fe0d8b684>::operator (): Worker thread started.
6/9 12:22:51.114 1904 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eSelectFolder
6/9 12:22:54.765 1904 Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 8.0.3
6/9 12:22:54.765 1904 Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 8.0.3
6/9 12:22:54.765 1904 Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 8.0.3
6/9 12:22:54.765 1904 Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 8.0.3
6/9 12:22:54.765 1904 Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 8.0.3

[SandroS]

Hi,
I created a dump using Procdump and am sharing the file with you.


https://drive.google.com/file/d/1hEDCrr ... sp=sharing

Thank you very much for your support
Sandro S.

[yaroslav (staff)]

Please let me know
-Source (where the VM is converted from; Hypervisor, version)
-What (What the VM is converted, hardware version can be helpful; disk type, interface type (e.g., VMXNET3, E1000E)
-Destination (where the VM is converted to: Hypervisor, version)

For cloud conversions, please let me know which public cloud you use.

[SandroS]

I am trying to migrate native Azure VMs from Tenant A to Tenant B. In Tenant B, the target environment is an Azure VMware Solution (AVS) cluster with vSAN storage.
As a troubleshooting step, I also tested a different destination environment: an on-premises VMware infrastructure running vSphere/ESXi 6.7.
However, StarWind crashes at exactly the same point in both scenarios: when I select the destination ESXi host.
This suggests that the issue is not specific to AVS, vSAN, or the target environment itself, since the same behavior occurs against a completely different VMware platform.

Source:

Microsoft Azure native Virtual Machine on "tenantA"
Operating System: Windows Server 2019
VM Generation: Gen2 (UEFI/GPT)
Source hypervisor: Microsoft Hyper-V (Azure platform)

-Destination1:

CLOUD AZURE DIFFERENT TENANT "tenantB"
Azure VMware Solution (AVS)
VMware vSphere environment hosted in Azure
vSphere Client version 8.0.3.00500
VMware ESXi, 8.0.3, 24797835
Storage vSAN

OR:

-Destination2:

ONPREM site
VMWare 6.7
vSphere Client version 6.7.0.53000
VMware ESXi, 6.7.0, 24514018


Starwind crash on the same point when select the ESX destination

[SandroS]

After many attempts targeting the on-premises site running VMware 6.7, I managed to start a conversion; here is the log:

....removed

[yaroslav (staff)]

Thanks. I've forwarded the logs and crash dump to the dev team.

[yaroslav (staff)]

Hi,

My colleagues mentioned that 6.7 is EOL, so they stopped further testing for it. They suggested trying the older version: https://starwind.my.salesforce.com/sfc/ ... ZfRIEODWXI