V2V Failed

[andrewkirkby]

We have a disk image of a VM Ware p.m. with the extension VHDX and we want to convert that to other formats
We selected local file and try to select image
We get an error
Error opening file (2) [0]
Error opening file

Log
The log file name: 'logs\V2V_Log-20220119-173747.log' (PID 2764)
1/19 17:37:47.779 1318 Facility ???INFO: CV2V_ConverterApp::InitInstance: SetDllDirectory: C:\Program Files\StarWind Software\StarWind V2V Converter\lib
1/19 17:37:47.779 1318 Facility ???INFO: CV2V_ConverterApp::InitInstance: File Version: 9.0.1.268
1/19 17:37:47.779 1318 Facility ???INFO: CV2V_ConverterApp::InitInstance: Load language IDR_XML_ENGLISH
1/19 17:37:47.779 1318 Facility ???INFO: CV2V_ConverterApp::InitInstance: Set current language English
1/19 17:37:47.795 1318 Facility ???INFO: CPS_V2V_Converter::CPS_V2V_Converter: Version MajorVersion 10, MinorVersion 0, BuildNumber 17763
1/19 17:37:47.795 1318 Facility ???INFO: WrapperHyperV::WrapperHyperV: LoadLibrary C:\Windows\system32\wbem\wmiutils.dll - f4ab0000
1/19 17:37:47.795 1318 Facility ???INFO: WrapperHyperV::WrapperHyperV: LoadLibrary C:\Windows\system32\wbem\wmiutils.dll - f4ab0000
1/19 17:37:52.636 1318 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eInputFile
1/19 17:37:57.198 1318 Facility ???INFO: CPPInputFile::checkFile: Select file: C:\Users\Administrator\Downloads\WINDOWSDOMAIN-DISK0-VMWare NVME_0000.vhdx
1/19 17:37:57.198 1318 Facility ???INFO: CVHDXFile::getCurrentHeader: Read header 1.
1/19 17:37:57.198 1318 Facility ???INFO: CVHDXFile::getCurrentHeader: Read header 2.
1/19 17:37:57.198 1318 Facility ???INFO: CVHDXFile::getCurrentHeader: Check correct header 1.
1/19 17:37:57.198 1318 Facility ???INFO: CVHDXFile::getCurrentHeader: Check correct header 2.
1/19 17:37:57.198 1318 Facility ???ERROR: CVHDXFile::ParseFile: Log header signature is fail - 0.
1/19 17:37:57.198 1318 Facility ???INFO: CPPInputFile::checkFile: ParseFile: 2

Would be grateful for any ideas.

[yaroslav (staff)]

A little information here will be helpful. What is the conversion scenario? What are the source and the destination?
It seems there is a problem accessing the file.

[andrewkirkby]

The images on the local C: drive and the destination is specified as the same drive.
The VHDX file has come from a disk imaging application.

[yaroslav (staff)]

It seems there is something with the disk header. Try creating a new disk and repeat the conversion.

[andrewkirkby]

I have used Microsoft Disk2VHD to create a VHDX image and get the following StarWind V2V Converter error
Error opening file (2) [0]
Error opening file

[yaroslav (staff)]

Can I have the entire log, please?
Try creating disk in the Hyper-V Manager and then convert it.

[andrewkirkby]

Thank you for the reply

This is the full log from that conversion attempt. I'll try and create a VM in Hyper V and try the conversion on that vhdx file.

The log file name: 'logs\V2V_Log-20220128-180755.log' (PID 1384)
1/28 18:07:55.440 768 Facility ???INFO: CV2V_ConverterApp::InitInstance: SetDllDirectory: C:\Program Files\StarWind Software\StarWind V2V Converter\lib
1/28 18:07:55.440 768 Facility ???INFO: CV2V_ConverterApp::InitInstance: File Version: 9.0.1.268
1/28 18:07:55.456 768 Facility ???INFO: CV2V_ConverterApp::InitInstance: Load language IDR_XML_ENGLISH
1/28 18:07:55.456 768 Facility ???INFO: CV2V_ConverterApp::InitInstance: Set current language English
1/28 18:07:55.487 768 Facility ???INFO: CPS_V2V_Converter::CPS_V2V_Converter: Version MajorVersion 10, MinorVersion 0, BuildNumber 17763
1/28 18:07:55.503 768 Facility ???INFO: WrapperHyperV::WrapperHyperV: LoadLibrary C:\Windows\system32\wbem\wmiutils.dll - bda00000
1/28 18:07:55.503 768 Facility ???INFO: WrapperHyperV::WrapperHyperV: LoadLibrary C:\Windows\system32\wbem\wmiutils.dll - bda00000
1/28 18:08:02.801 768 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eInputFile
1/28 18:08:09.846 768 Facility ???INFO: CPPInputFile::checkFile: Select file: C:\Users\Administrator\Documents\WINDOWSDOMAIN.VHDX
1/28 18:08:09.862 768 Facility ???INFO: CVHDXFile::getCurrentHeader: Read header 1.
1/28 18:08:09.862 768 Facility ???INFO: CVHDXFile::getCurrentHeader: Read header 2.
1/28 18:08:09.862 768 Facility ???INFO: CVHDXFile::getCurrentHeader: Check correct header 1.
1/28 18:08:09.862 768 Facility ???INFO: CVHDXFile::getCurrentHeader: Check correct header 2.
1/28 18:08:09.862 768 Facility ???ERROR: CVHDXFile::ParseFile: Log header signature is fail - 0.
1/28 18:08:09.877 768 Facility ???INFO: CPPInputFile::checkFile: ParseFile: 2

[yaroslav (staff)]

It looks like V2V cannot access the file header. Please try creating a new VHDX file.