Tape Redirector Upgrade

Tape drive and auto-loader redirector over iSCSI
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maxxe74
Posts: 5
Joined: Mon Aug 03, 2020 5:16 pm

Tue Aug 04, 2020 9:36 am

Hi,

how can I check the latest version of Tape Redirector and compare to the one installed on my Server?
Also, how can I simply upgrade my installation without "affecting" any parameter? I am currently using "Tape Redirector V8"

Thanks for your support,
Max
yaroslav (staff)
Staff
Posts: 4309
Joined: Mon Nov 18, 2019 11:11 am

Tue Aug 04, 2020 9:52 am

Greetings, if you have just requested and downloaded it recently, that is the latest version.
maxxe74
Posts: 5
Joined: Mon Aug 03, 2020 5:16 pm

Tue Aug 04, 2020 10:04 am

Dear Yaroslav,

in effect I am using tape Redirector since a year now on my server and I have just installed the SW Management Console on my PC and I am trying to connect to the server but I get the following message:

"Console (v8.0.0.0 build 13586) and Service (v8.0.0 build 12767) build versions do not match. This can cause issues. PLease use the same build versions of console and service!"

I was thinking to update the software on my server but how can I safely update/upgrade it?

Thanks,
Max
yaroslav (staff)
Staff
Posts: 4309
Joined: Mon Nov 18, 2019 11:11 am

Tue Aug 04, 2020 10:38 am

Hi,

No worries. That means that you are running an old version of StarWind Service on the other server. Here is how to update StarWind VSAN https://knowledgebase.starwindsoftware. ... d-version/.

Let me know if there is anything else I can assist you with.
HeizalGen
Posts: 7
Joined: Wed Oct 29, 2025 2:27 pm

Wed Dec 03, 2025 11:58 am

Hey, I can't see the full thread, but if you're hitting a wall on the VSAN setup or performance tuning, make sure you've ruled out the networking layer first. Nine times out of ten, it’s a subtle MTU size mismatch or a NIC offload setting causing headaches!
charlieeast58
Posts: 1
Joined: Wed Mar 04, 2026 7:37 am
Contact:

Wed Mar 04, 2026 8:03 am

The version mismatch means the service must be upgraded to the exact same build as the console. Before updating, make a configuration backup and check the release notes to confirm there are no breaking changes for your current setup.
yaroslav (staff)
Staff
Posts: 4309
Joined: Mon Nov 18, 2019 11:11 am

Wed Mar 04, 2026 9:30 am

Bringing a console alone will be much safer.
Updating PowerShell Library in Windows environments where you have service (starwindservice.exe) running on the same node as the console will restart starwindservice; watch out and plan the update accordingly.
slaythespire2
Posts: 1
Joined: Fri Mar 20, 2026 8:23 am

Fri Mar 20, 2026 8:27 am

Bringing a console alone will be much safer.
Updating PowerShell Library in Windows environments where you have service (starwindservice.exe) running on the same node as the console will restart starwindservice; watch out and plan the update accordingly.
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