There may be several reasons why iSER checkbox is grayed-out.
1. Host or partner may not support it. One more time, make sure that networking can work over RDMA. Run Get-NetAdapterRdma (find more details about this cmdlet here
https://docs.microsoft.com/en-us/powers ... w=win10-ps). Please make sure that NICs you use support iSER.
2. iSER.dll library may be missing or modified (it should be here C:\Program Files\StarWind Software\StarWind)
Should you require any other assistance, let me know.