Imagefile in Non-Active state

[instantteddy]

Hi forum members!

We have one starwind 8.0 server that used to have a target with an flat type imagefile attached to it. After some problems with our drobo we needed to restart the drobo. After the restart our imagefile for the specific target we created in Starwind went in a Non-Active state. We do not use HA and we have not upgraded from 6 to 8 as described on different places could be the cause. It worked well before the drobo restart. What could have caused this and is there any good solution to get back our data from the imagefile? I will attach a image from our Starwind server and also the swdsk file content of the corresponding imagefile below. Thanks in advance guys and i should point out that i am relative new to the Starwind solutions.

Content of the swdsk as it is right now:

<?xml version="1.0" encoding="UTF-8"?>
<header signature="StarWind" version="1.0">
<device active="true" plugin="imagefile" name="imagefile">
<storages>
<storage id="1" type="device" name="imagefile" lun="0">
<interval size="500" units="GB"/>
<inquiry>
<serial_id>CF7AB7678E09DF23</serial_id>
<vendor id="STARWIND"/>
<product id="STARWIND " revision="0001"/>
<eui_64>CF7AB7678E09DF23</eui_64>
</inquiry>
<geometry>
<sector size="512" psize="4096"/>
<track sectors="16"/>
<cylinder tracks="32" count="65535"/>
</geometry>
</storage>
</storages>
</device>
<system>
<resources>
<storages>
<storage id="1" name="My Computer\E\image.img" type="file">
<interval size="500" units="GB"/>
</storage>
</storages>
<network/>
</resources>
</system>
<node id="1" name="imagefile" shut="false" active="true">
<storages>
<storage_ref id="1"/>
</storages>
<parameters>
<asyncmode>no</asyncmode>
</parameters>
</node>
</header>

Starwind Management Console

starwindproblem.PNG (24.44 KiB) Viewed 5991 times

[Michael (staff)]

Hello,
In most cases, devices become Non-Active in case if underlying storage (in your case E:\) disappeared. In order to resolve the issue try to restart StarWind service.
Also, it makes sense to check the information about RB target and device in StarWind configuration file ("C:\Program Files\StarWind Software\StarWind\StarWind.cfg").
Each device name or device file should correspond to target name.
Please see below the example:

Code: Select all

...
    <device file="My Computer\E\RB.swdsk" name="imagefile1"/>
    </devices>
  <targets>
    <!--<target name="targetname" alias="my target" devices="ImageFile0,ImageFile1"/>-->
    <target name="iqn.2008-08.com.starwindsoftware:id-rb" devices="imagefile1" alias="RB" clustered="Yes"/>
  </targets>
...

If you are going to edit the configuration file, firstly stop StarWind service, make a copy of config. file, edit and save it and then start the service.

[instantteddy]

Thank you Michael for the response. I will look into this and will update if i have some success in getting my device up and running. Again, tnx!

[Michael (staff)]

Hello! Any update here?