Thanks!

Software-based VM-centric and flash-friendly VM storage + free version

Moderators: anton (staff), art (staff), Anatoly (staff), Max (staff)

nobody
Posts: 8
Joined: Sun Nov 18, 2012 10:21 pm

Fri Dec 28, 2012 10:17 pm

“Your account has been banned due to invalid personal data or non-corporative email.
To renew your account and provide valid data, please contact sales”

This is not a very friendly message. If this hits someone in error, be prepared for a harsh reply.

How do you "calculate" if someones email address is corporate or personal ? I think, it is not easy to determine if someone runs a company or not - You might ask for a VAT number, but still then, even if someone does not have this, he might run a company. Better accept anyones email.

If I give someone my real email address I expect the other party to respect my privacy: NO Bulk mailings without my explicit agreement. AFAIK there is even a rule in effect, you might sent bulk email, but, include a few lines which ask the recipient if he wants more, he should reply to the sender.
I dont want to unsubscribe from your mailings. It is your companies fault to send it to me without my consent. Instead of telling me to unsubscribe, you have to apologize for sending it - if your company would be based in the EU, I would be able to stop this on your expense.

Posting a "thanks" in the topic was much too early. I should have waited two weeks longer.
nobody
Posts: 8
Joined: Sun Nov 18, 2012 10:21 pm

Sat Dec 29, 2012 3:29 pm

Ok,
finally everything seems to be resolved. I got a mail from your marketing department. Thanks.

And I apologize for my near-troll like behaviour. I normally don't do this. But the combination of several things made me furious.
User avatar
Max (staff)
Staff
Posts: 533
Joined: Tue Apr 20, 2010 9:03 am

Wed Jan 02, 2013 1:22 pm

It's OK :)
Really glad to hear that the issue is finally resolved.
Max Kolomyeytsev
StarWind Software
Post Reply