VTL Free Replicate to Wasabi

StarWind VTL, VTL Free, VTL Appliance

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jwardlow
Posts: 3
Joined: Sun Jan 05, 2020 7:24 pm

Sun Jan 05, 2020 7:36 pm

Running free version of VTL. StarWind Virtual SAN v8.0.0 (Build 13279, [SwSAN], Win64) Veeam backup to tape is running fine, able to use powershell to create, load, move tapes no problem. Modified the supplied VTLReplicationSettings cmdlet to replicate tape to Wasabi. When I run the cmdlet, tape shows as scheduled for upload, then a few seconds later the Starwind service crashes.

Event Log:
Faulting application name: StarWindNVMeoF.exe, version: 1.1.0.4120, time stamp: 0x5c52cd07
Faulting module name: StarWindNVMeoF.exe, version: 1.1.0.4120, time stamp: 0x5c52cd07
Exception code: 0xc0000005
Fault offset: 0x000000000001bf27
Faulting process id: 0x2d4
Faulting application start time: 0x01d5c3f8fc74f64d
Faulting application path: C:\Program Files\StarWind Software\StarWind\StarWindNVMeoF.exe
Faulting module path: C:\Program Files\StarWind Software\StarWind\StarWindNVMeoF.exe
Report Id: 3a36f78f-2fec-11ea-80f3-00155d977904
Faulting package full name:
Faulting package-relative application ID:

Script Settings:
$deviceName="vtl1",
$tapeName="SW419003",
$target=[StarWindVtlReplicationTarget]::REPLICATION_TARGET_WASABI,
$accessKey="*********",
$secretAccessKey="********",
$regionName="us-east-1",
$containerName="swvtl01",
$keepLocal=1,
#$keepInCloud=-1,
#$keepInStorage1=-1,
#$keepInStorage2=-1,
$delayBeforeStart=0,
$serviceUrl="https://s3.wasabisys.com")
................
................

$device.UploadTape($tapeName)
#$device.DownloadTape($tapeName) #bb

Note: Also tried $target=[StarWindVtlReplicationTarget]::REPLICATION_TARGET_S3GENERIC,

Same result.

Any help would be appreciated.
Thanks!
Boris (staff)
Staff
Posts: 805
Joined: Fri Jul 28, 2017 8:18 am

Sun Jan 05, 2020 8:38 pm

Try disabling the mentioned service and rerun the steps. That service is not used in your environment anyway.
jwardlow
Posts: 3
Joined: Sun Jan 05, 2020 7:24 pm

Sun Jan 05, 2020 10:25 pm

My mistake. The first service to fail is the Starwind service. Obviously that one is used.

Faulting application name: StarWindService.exe, version: 8.0.0.13279, time stamp: 0x5da5c9c6
Faulting module name: VTL.dll, version: 8.0.0.13279, time stamp: 0x5da5c90a
Exception code: 0xc0000409
Fault offset: 0x00000000000d8828
Faulting process id: 0x138
Faulting application start time: 0x01d5c3f6f527d932
Faulting application path: C:\Program Files\StarWind Software\StarWind\StarWindService.exe
Faulting module path: C:\Program Files\StarWind Software\StarWind\VTL.dll
Report Id: e92cbb32-2feb-11ea-80f3-00155d977904
Faulting package full name:
Faulting package-relative application ID:
Boris (staff)
Staff
Posts: 805
Joined: Fri Jul 28, 2017 8:18 am

Mon Jan 06, 2020 7:50 am

Could you collect the logs from your system using StarWind Log Collector and submit them to us?
jwardlow
Posts: 3
Joined: Sun Jan 05, 2020 7:24 pm

Mon Jan 06, 2020 4:13 pm

Submitted to support with reference to this posting.
Boris (staff)
Staff
Posts: 805
Joined: Fri Jul 28, 2017 8:18 am

Fri Jan 10, 2020 3:10 pm

Communication will be done via the corresponding ticket. We will update the community when it's resolved.
Boris (staff)
Staff
Posts: 805
Joined: Fri Jul 28, 2017 8:18 am

Wed Jan 22, 2020 2:52 pm

The issue was due to a very big number of parts the tape was broken into at the moment of tape creation. To avoid this, make sure to create a tape either as a solid one or break it into bigger parts (gigabytes or dozens of GB).
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