Error 32773 ESX to HyperV VM Conversion

VM image converter (VMDK, VHD, VHDX, IMG, RAW, QCOW and QCOW2), P2V migrator

Moderators: anton (staff), art (staff), Max (staff), Anatoly (staff)

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danny_robbo
Posts: 2
Joined: Fri Aug 09, 2019 12:29 pm

Fri Aug 09, 2019 12:35 pm

Hi,

I'm getting error 32773 (Error create virtual machine) when performing an ESX to HyperV VM conversion. I can see a few mentions of this on the boards, but no resolution. Could anyone assist with this please.

I've attempted this with the source VM both powered on, and powered off, and receive the same error. I can perform a disk conversion when the source VM is powered down but cannot convert/create the full VM.

Thanks,

Dan
Oleg(staff)
Staff
Posts: 568
Joined: Fri Nov 24, 2017 7:52 am

Fri Aug 09, 2019 1:44 pm

Hi Dan,
Could you please share the log from V2V Converter?
danny_robbo
Posts: 2
Joined: Fri Aug 09, 2019 12:29 pm

Mon Aug 12, 2019 8:40 am

Hi Oleg,

Here is the log for two conversion attempts. Each attempt was for a different VM on a different Host.

The log file name: 'C:\Program Files\StarWind Software\StarWind V2V Image Converter\logs\V2V_Log-20190812-092920.log' (PID 27460)
Delete log file 'C:\Program Files\StarWind Software\StarWind V2V Image Converter\logs\V2V_Log-20190809-121225.log'.
8/12 9:29:20.638 15e0 Facility ???INFO: CV2V_ConverterApp::InitInstance: SetDllDirectory: C:\Program Files\StarWind Software\StarWind V2V Image Converter\lib
8/12 9:29:20.641 15e0 Facility ???INFO: CV2V_ConverterApp::InitInstance: Load language IDR_XML_ENGLISH
8/12 9:29:20.642 15e0 Facility ???INFO: CV2V_ConverterApp::InitInstance: Load language IDR_XML_RUSSIAN
8/12 9:29:20.642 15e0 Facility ???INFO: CV2V_ConverterApp::InitInstance: Set current language English
8/12 9:29:20.643 15e0 Facility ???INFO: CPS_V2V_Converter::CPS_V2V_Converter: Version MajorVersion 6, MinorVersion 2, BuildNumber 9200
8/12 9:29:20.644 15e0 Facility ???INFO: VMConverter::HyperVConverter::HyperVConverter: LoadLibrary C:\Windows\system32\wbem\wmiutils.dll - 4ecb0000
8/12 9:29:20.645 15e0 Facility ???INFO: VMConverter::HyperVConverter::HyperVConverter: LoadLibrary C:\Windows\system32\wbem\wmiutils.dll - 4ecb0000
8/12 9:29:36.621 15e0 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eESXConnection
8/12 9:29:45.031 15e0 Facility ???INFO: WrapperESXI::connect: m_url - https://esx.host.ip.address/sdk
8/12 9:29:45.130 15e0 Facility ???INFO: WrapperESXI::connect: fullName - ADMIN USERNAME, key - REMOVED
8/12 9:29:45.150 15e0 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eESXInputFile
8/12 9:29:53.935 15e0 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eLocationTo
8/12 9:29:56.372 15e0 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eHYPERVConnectionTo
8/12 9:29:57.672 15e0 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eVMSettings
8/12 9:30:05.527 15e0 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eConverting
8/12 9:30:05.530 1884 Facility ???INFO: CPPConverting::Convert: InConvertType: 6, OutConvertType: 8
8/12 9:30:05.530 1884 Facility ???INFO: CPPConverting::ConverterVM: VM create param: name - 'VM NAME', datastore - C:\ClusterStorage\Volume10\, CPU - 4, coresPerSocket - 2, RAM - 16384, IDE - 2, SCSI - 1, firmware - 0
8/12 9:30:06.015 1884 Facility ???INFO: WrapperHyperV::getMinMaxCPU: MaxCPU - 16, MinCPU - 1
8/12 9:30:06.167 1884 Facility ???INFO: WrapperHyperV::getMinMaxMemory: MaxRAM - 511258, MinRAM - 1024
8/12 9:30:06.902 1884 Facility ???ERROR: WrapperHyperV::create_virtual_machine: DefineSystem returnValue.iVal = 4096
8/12 9:30:07.261 1884 Facility ???INFO: WrapperHyperV::waitJob:
instance of Msvm_ConcreteJob
{
Cancellable = FALSE;
Caption = "Defining";
CommunicationStatus = NULL;
DeleteOnCompletion = FALSE;
Description = "Defining Virtual Machine";
DetailedStatus = NULL;
ElapsedTime = "00000000000000.060928:000";
ElementName = "Defining";
ErrorCode = 32773;
ErrorDescription = "The operation failed.";
ErrorSummaryDescription = "The operation failed.";
HealthState = 5;
InstallDate = "16010101000000.000000-000";
InstanceID = "0C606AFE-2D9D-408F-960B-2086764A5E46";
JobRunTimes = 1;
JobState = 10;
JobStatus = "Job is completed with error";
JobType = 1;
LocalOrUtcTime = 2;
Name = "Defining";
Notify = "";
OperatingStatus = NULL;
OperationalStatus = {17, 6};
OtherRecoveryAction = "";
Owner = "Admin Username";
PercentComplete = 0;
PrimaryStatus = NULL;
Priority = 0;
RecoveryAction = 2;
RunDay = NULL;
RunDayOfWeek = NULL;
RunMonth = NULL;
RunStartInterval = NULL;
ScheduledStartTime = "20190812083006.000000-000";
StartTime = "20190812083006.000000-000";
Status = "Error";
StatusDescriptions = {"Job is completed", "Job is completed with error"};
TimeBeforeRemoval = "00000000000500.000000:000";
TimeOfLastStateChange = "20190812083006.000000-000";
TimeSubmitted = "20190812083006.000000-000";
UntilTime = NULL;
};
8/12 9:30:07.261 1884 Facility ???ERROR: VMConverter::HyperVConverter::CreateVM: create_virtual_machine fail - 0xffffffff
8/12 9:30:07.261 1884 Facility ???ERROR: CPPConverting::ConverterVM: Create VM ErrorCode: 32773

8/12 9:30:51.087 15e0 Facility ???WARNING: WrapperESXI::disconnect: m_proxy->Logout fail - 12
8/12 9:30:51.090 15e0 Facility ???INFO: WrapperESXI::connect: m_url - https://esx.host.ip.address/sdk
8/12 9:30:51.111 15e0 Facility ???INFO: WrapperESXI::connect: fullName - ADMIN USERNAME, key - REMOVED
8/12 9:30:51.118 15e0 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eESXInputFile
8/12 9:30:55.950 15e0 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eLocationTo
8/12 9:30:57.273 15e0 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eHYPERVConnectionTo
8/12 9:30:58.262 15e0 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eVMSettings
8/12 9:31:02.033 15e0 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eConverting
8/12 9:31:02.033 7358 Facility ???INFO: CPPConverting::Convert: InConvertType: 6, OutConvertType: 8
8/12 9:31:02.033 7358 Facility ???INFO: CPPConverting::ConverterVM: VM create param: name - 'VM NAME', datastore - C:\ClusterStorage\Volume10\, CPU - 2, coresPerSocket - 1, RAM - 2048, IDE - 2, SCSI - 1, firmware - 0
8/12 9:31:02.418 7358 Facility ???INFO: WrapperHyperV::getMinMaxCPU: MaxCPU - 16, MinCPU - 1
8/12 9:31:02.498 7358 Facility ???INFO: WrapperHyperV::getMinMaxMemory: MaxRAM - 511258, MinRAM - 1024
8/12 9:31:02.998 7358 Facility ???ERROR: WrapperHyperV::create_virtual_machine: DefineSystem returnValue.iVal = 4096
8/12 9:31:03.094 7358 Facility ???INFO: WrapperHyperV::waitJob:
instance of Msvm_ConcreteJob
{
Cancellable = FALSE;
Caption = "Defining";
CommunicationStatus = NULL;
DeleteOnCompletion = FALSE;
Description = "Defining Virtual Machine";
DetailedStatus = NULL;
ElapsedTime = "00000000000000.068559:000";
ElementName = "Defining";
ErrorCode = 32773;
ErrorDescription = "The operation failed.";
ErrorSummaryDescription = "The operation failed.";
HealthState = 5;
InstallDate = "16010101000000.000000-000";
InstanceID = "2A24E1B3-7E2A-40D6-BE44-E3812FA8B8F3";
JobRunTimes = 1;
JobState = 10;
JobStatus = "Job is completed with error";
JobType = 1;
LocalOrUtcTime = 2;
Name = "Defining";
Notify = "";
OperatingStatus = NULL;
OperationalStatus = {17, 6};
OtherRecoveryAction = "";
Owner = "Admin Username";
PercentComplete = 0;
PrimaryStatus = NULL;
Priority = 0;
RecoveryAction = 2;
RunDay = NULL;
RunDayOfWeek = NULL;
RunMonth = NULL;
RunStartInterval = NULL;
ScheduledStartTime = "20190812083102.000000-000";
StartTime = "20190812083102.000000-000";
Status = "Error";
StatusDescriptions = {"Job is completed", "Job is completed with error"};
TimeBeforeRemoval = "00000000000500.000000:000";
TimeOfLastStateChange = "20190812083102.000000-000";
TimeSubmitted = "20190812083102.000000-000";
UntilTime = NULL;
};
8/12 9:31:03.094 7358 Facility ???ERROR: VMConverter::HyperVConverter::CreateVM: create_virtual_machine fail - 0xffffffff
8/12 9:31:03.094 7358 Facility ???ERROR: CPPConverting::ConverterVM: Create VM ErrorCode: 32773
Michael (staff)
Staff
Posts: 317
Joined: Thu Jul 21, 2016 10:16 am

Mon Aug 19, 2019 8:47 am

Hello danny_robbo,
Thank you for your question.
This issue will be resolved in the next build. ETA - till the end of this month.
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