Software-based VM-centric and flash-friendly VM storage + free version
Moderators: anton (staff), art (staff), Max (staff), Anatoly (staff)
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SDC
- Posts: 8
- Joined: Mon Jan 28, 2019 4:04 pm
Mon Jan 28, 2019 4:28 pm
Hi Guys,
Just reinstalled 2 new nodes with Server 2016. Only added to AD and installed MPIO.
Software installs fine
Heartbeat - 1GB direct link between both nodes
Sync - 10Gb direct Link
Image files are created fine, but both Sync and Heartbeat channels then refuse to come up on both nodes. I then reinstalled the Operating system and installed 2012R2 and receive the same issue. This all worked on these nodes before with no issues. The only difference this time is I am running a Server 2016 Active Directory domain.
Running build V8.0.0 (12658).
I can run various traffic over the heartbeat and sync channels just to test they were working fine.
Any thoughts?
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SDC
- Posts: 8
- Joined: Mon Jan 28, 2019 4:04 pm
Tue Jan 29, 2019 8:58 am
Hi,
For the 1Gbps NICs we use the on-board Broadcom NetXtreme cards on the Dell R720 in use.
For the 10Gbps NIC we use Tehutin Networks TN9510 card.
Mnay Thanks
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SDC
- Posts: 8
- Joined: Mon Jan 28, 2019 4:04 pm
Tue Jan 29, 2019 9:39 am
Hi Oleg,
No Jumbo frames have not been enabled. Over night I just reinstalled the nodes with Server 2012 R2 and recieve the same issue.
Many Thanks
Adrian
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Oleg(staff)
- Staff
- Posts: 568
- Joined: Fri Nov 24, 2017 7:52 am
Tue Jan 29, 2019 10:13 am
Hi Adrian,
Please try to rename iSER_DM.dll file.
Stop the StarWind service on the node, locate the iSER_DM.dll file in the StarWind installation folder and rename it (e.g. to iSER_DM.dll.bak). Start the StarWind service again and do the same on another node.
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SDC
- Posts: 8
- Joined: Mon Jan 28, 2019 4:04 pm
Tue Jan 29, 2019 10:29 am
Hi Oleg,
Have done as requested.
On the first node, It was showing the device, but not as a HA device
On the second node, it is showing it as a HA device with the links down.
I have removed and just tried to recreate the device. It is now created on Node 2, but nothing on Node 1. When runnning the powershell script i now receive the following error:
Exception calling "CreateDevice" with "4" argument(s): "Plugin is not supported"
Thanks
Adrian
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SDC
- Posts: 8
- Joined: Mon Jan 28, 2019 4:04 pm
Tue Jan 29, 2019 11:50 am
Fixed the error with plugin not supported by reinstalling StarwindsX and Microsoft Visual C++ 2015 Redistributable.
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SDC
- Posts: 8
- Joined: Mon Jan 28, 2019 4:04 pm
Tue Jan 29, 2019 2:29 pm
Hi Boris,
My last updated was only related to the plugin error I received. I still can't get the syncing to work.
Thanks
Adrian
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Boris (staff)
- Staff
- Posts: 805
- Joined: Fri Jul 28, 2017 8:18 am
Tue Jan 29, 2019 4:14 pm
What kind of error is reported now that you have reinstalled StarWindX? Is it possible for you to redo the device creation from scratch and check the result?
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SDC
- Posts: 8
- Joined: Mon Jan 28, 2019 4:04 pm
Wed Feb 13, 2019 2:14 pm
Hi Boris,
Sorry have been working away for a while. I've come back and done a clean install again of everything and still the same issue. Can I send over the log files please?
Many Thanks
Adrian
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SDC
- Posts: 8
- Joined: Mon Jan 28, 2019 4:04 pm
Wed Feb 13, 2019 2:45 pm
Hi Boris,
I found the issue will help of one of your technical documents on your site.
Many Thanks
Adrian