Install Freezes on 2012R2

Tape drive and auto-loader redirector over iSCSI

Moderators: anton (staff), art (staff), Max (staff), Anatoly (staff)

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ragexpac
Posts: 3
Joined: Tue Jan 05, 2016 5:36 pm

Tue Jan 05, 2016 5:42 pm

Trying to install Tape Redirector v8 and when selecting the license key and clicking next, the intall freezes. Have to go through task manager to kill process.
ragexpac
Posts: 3
Joined: Tue Jan 05, 2016 5:36 pm

Wed Jan 06, 2016 2:36 pm

I was able to produce this error.

Error occurred while checking license key file.1073807364
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darklight
Posts: 185
Joined: Tue Jun 02, 2015 2:04 pm

Thu Jan 07, 2016 8:56 am

Looks like your license file is somehow broken or corrupted. Ensure that you've properly unzipped it (if it was archived) or just request a new one.
ragexpac
Posts: 3
Joined: Tue Jan 05, 2016 5:36 pm

Tue Jan 12, 2016 5:01 pm

I have tried a few different license files and get the same result.
lxlive
Posts: 4
Joined: Thu Dec 17, 2015 9:54 am

Wed Jan 13, 2016 8:17 pm

Hello ragexpac,

Have you tried to install Tape redirector on another computer using the same license?
I tried to install StarWind on couple of my servers and everything was installed properly.
Vladislav (Staff)
Staff
Posts: 180
Joined: Fri Feb 27, 2015 4:31 pm

Wed Jan 20, 2016 1:40 pm

Hello,

Thank you lxlive for your help :)

ragexpac, did you try to install software on another host?
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