Management Console Won't Open

[satxusa]

Hello,

As of yesterday we are only able to open the management console on one of the host nodes.

On the host node with the issue, I see the process for the management console start in the task manager... then disappear. The VSAN is operating and syncing normally and no issues there, I just can't open the management console.

I tried re-installing the management console application and that did not solve the issue.

Any suggestions?

[darklight]

Hi,

Since you still have a working console on one of the hosts, that should not be a problem. I usually use management console from my laptop or separate management machine without having to RDP to starwind servers each time. Anyways, I believe a problem with a console is fixed after the server reboot.

[satxusa]

@darklight: Thanks for the tip, I am able to manage the Starwinds servers now, from multiple locations. Whew I was sweating that for a minute

The SAN replication traffic is on it's own segment, and is inaccessible from anywhere but the 2 SAN nodes. I did reboot the box and that did not kick-start the Management console. Any thoughts as to what the Management console would need to start working on that other SAN node? Is it loading some kind of .xml file or something when it opens?

[darklight]

You're welcome, mate.

As for console problems, I advise you to take a look into C:\Users\%USERNAME%\AppData\Roaming\StarWind\5\Console. There are pretty enough logs in there that can put some light on your issue I hope.

[Tarass (Staff)]

Hi mates, any update here?