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StarWind x64 3.2.2 service crash when adding SPTI/Bridge HDD

Posted: Wed Apr 25, 2007 11:32 am
by CecoM
I have just tried x64 version of StarWind. Thanks for this excellent product.

When I try to add SPTI or Bridge device StarWind service crashes.
It crashed on both of my test PCs.
I have investigated logs with parameter 3 (all msgs) activated.
Service crashed at specifyed devices/controllers:
1. DaemonTools 4.091/SPTD1.43 virtual dvd's
2. ALI SATA/RAID Controller (M5281/M5283)
If I disable any of these controllers or their devices/hdds - StarWind service didnt crashed and shows SPTI devices on internal ATA/SATA controllers.

Later this night I will try StarWind x64 with Promise TX2300 SATA controller.

Regards,
CecoM

Re: StarWind x64 3.2.2 service crash when adding SPTI/Bridge

Posted: Wed Apr 25, 2007 1:43 pm
by anton (staff)
Thanks a lot for the valuable information! Would you please send us StarWind logs for both failing devices? We'll try to investigate what's wrong with the StarWind.
CecoM wrote:I have just tried x64 version of StarWind. Thanks for this excellent product.

When I try to add SPTI or Bridge device StarWind service crashes.
It crashed on both of my test PCs.
I have investigated logs with parameter 3 (all msgs) activated.
Service crashed at specifyed devices/controllers:
1. DaemonTools 4.091/SPTD1.43 virtual dvd's
2. ALI SATA/RAID Controller (M5281/M5283)
If I disable any of these controllers or their devices/hdds - StarWind service didnt crashed and shows SPTI devices on internal ATA/SATA controllers.

Later this night I will try StarWind x64 with Promise TX2300 SATA controller.

Regards,
CecoM

Re: StarWind x64 3.2.2 service crash when adding SPTI/Bridge

Posted: Wed Apr 25, 2007 2:05 pm
by CecoM
Thanks a lot for the valuable information! Would you please send us StarWind logs for both failing devices? We'll try to investigate what's wrong with the StarWind.

Both logs sent to support!

Re: StarWind x64 3.2.2 service crash when adding SPTI/Bridge

Posted: Wed Apr 25, 2007 2:11 pm
by anton (staff)
Got 'em! Please give us some time to take a look... Thanks!

Re: StarWind x64 3.2.2 service crash when adding SPTI/Bridge

Posted: Wed Apr 25, 2007 4:42 pm
by CecoM
Updated info:
Same service crash with Promise TX2300 SATA/RAID controller.
Both Promise TX2300 and ALI M5281/M5283 are PCI-card controllers with latest Windows 2003 x64 drivers.

Re: StarWind x64 3.2.2 service crash when adding SPTI/Bridge

Posted: Thu Apr 26, 2007 6:04 am
by anton (staff)
Just fine... This logs are also welcomed if you please :)

Posted: Fri May 04, 2007 7:51 am
by CecoM
The latest release of Starwind x64 3.2.3 RC (20070425) works fine.
Thanks guys :-)

Posted: Fri May 04, 2007 7:56 am
by anton (staff)
Thank you very much for keeping us updated :)