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No logs in forum messages please!

Posted: Wed Jun 28, 2006 8:14 pm
by anton (staff)
Ladies and Gentlemen,

if you want (or need) to post a bug report or whatever please don't attach log to forum message. Forum software we use would truncate your message (and the log) and it would just increate request-response turn-around time to one hop :) as we'll have to ask you for complete log in in 99% of the cases. Please compress the log with ZIP or whatever and write and ordinary e-mail with compressed log in attachment.

We care about you and want your request to be processed ASAP.

Thank you very much for understanding!

Anton

Re: No logs in forum messages please!

Posted: Tue Feb 22, 2011 8:20 pm
by ahpham
What email address do I send the log?
Thanks.

Re: No logs in forum messages please!

Posted: Tue Feb 22, 2011 8:27 pm
by anton (staff)
I guess support@starwindsoftware.com should do the trick.
ahpham wrote:What email address do I send the log?
Thanks.