No logs in forum messages please!

Software-based VM-centric and flash-friendly VM storage + free version

Moderators: anton (staff), art (staff), Max (staff), Anatoly (staff)

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anton (staff)
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Wed Jun 28, 2006 8:14 pm

Ladies and Gentlemen,

if you want (or need) to post a bug report or whatever please don't attach log to forum message. Forum software we use would truncate your message (and the log) and it would just increate request-response turn-around time to one hop :) as we'll have to ask you for complete log in in 99% of the cases. Please compress the log with ZIP or whatever and write and ordinary e-mail with compressed log in attachment.

We care about you and want your request to be processed ASAP.

Thank you very much for understanding!

Anton
Regards,
Anton Kolomyeytsev

Chief Technology Officer & Chief Architect, StarWind Software

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ahpham
Posts: 2
Joined: Fri Jan 21, 2011 9:02 pm

Tue Feb 22, 2011 8:20 pm

What email address do I send the log?
Thanks.
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anton (staff)
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Joined: Fri Jun 18, 2004 12:03 am
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Tue Feb 22, 2011 8:27 pm

I guess support@starwindsoftware.com should do the trick.
ahpham wrote:What email address do I send the log?
Thanks.
Regards,
Anton Kolomyeytsev

Chief Technology Officer & Chief Architect, StarWind Software

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