iSCSI connection from ESXi fails after update

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lvdbrink
Posts: 4
Joined: Thu Feb 08, 2024 2:00 pm

Thu Feb 08, 2024 2:05 pm

Hello,

i updated my StarWind Virtual SAN (vSAN) (FREE) during production and forgot to move or shutdown the server running on it.
then i did a restart.... yes that was stupid! :oops:
now my esxi host is unable to connect to the iscsi luns.
did al the troubleshooting on the esxi side with no result.

can somebody please help me?
yaroslav (staff)
Staff
Posts: 2340
Joined: Mon Nov 18, 2019 11:11 am

Thu Feb 08, 2024 2:31 pm

Hi,
No worries it happens.
Check the HA devices to be synchronized at least on one node (i.e., full synchronization running). Do the storage rescan too.
Install the StarWind Management console here https://starwind.com/tmplink/starwind-v8.exe
Install it as MANAGEMENT CONSOLE + INTEGRATION COMPONENT LIBRARY (i.e., tick two checkboxes). That should be OK for monitoring. If you see both mirrors to be out of sync, check this out https://knowledgebase.starwindsoftware. ... -blackout/. You can run SyncHaDevice.ps1 from C:\Program Files\StarWind Software\StarWind\StarWindX\Samples\powershell to mark the side as synchronized.

Hope that helps!
lvdbrink
Posts: 4
Joined: Thu Feb 08, 2024 2:00 pm

Thu Feb 08, 2024 2:39 pm

Hello Yaroslav,

Thnx for the quick reply!
im running only a single node of the starwind appliance.
so sync is not a thing here and i dont know if the tools will help me as well for this appliance.
im using this appliance to create a software raid and connect it to vmware esxi (because vmware is not doing software raid).

the web console is not showing any errors as well.
lvdbrink
Posts: 4
Joined: Thu Feb 08, 2024 2:00 pm

Thu Feb 08, 2024 2:52 pm

i stand corrected, this tool is nice!
i think the problem is:

2/8 14:55:17.194373 9 Srv: *** iScsiServer::listenConnections: *LICENSE* Rejected iSCSI connection to 10.10.3.254:3260 from 10.10.3.2:44904.

and i have:
License: Free, 1 Node. (Perpetual)

and this log is new for me to:

2/8 14:50:55.458216 9 conf: ServerSetup::CheckPlatformRestrictions: License has a platform restrictions. Allowed platform is: 'Dedicated Physical Server'.
2/8 14:50:55.588780 9 conf: ServerSetup::CheckVariableRestrictions_Exception: *** THE HYPERVISOR HAS BEEN DETECTED. ***
2/8 14:50:55.588941 9 SwXmlLicence::HandleError: License has not been registered!
2/8 14:50:55.588954 9 *** SwXmlLicence::HandleError: Current license restricts to use hypervisor on the same platform.

is has been running on a hypervisor for a while now, new function in the last udpate?
yaroslav (staff)
Staff
Posts: 2340
Joined: Mon Nov 18, 2019 11:11 am

Thu Feb 08, 2024 3:06 pm

Hi,

Seems to be gone after the update.
Reach out to support@starwind.com. use this thread and 1108124 as your references.

Cheers,
lvdbrink
Posts: 4
Joined: Thu Feb 08, 2024 2:00 pm

Thu Feb 08, 2024 3:34 pm

Thnx for the help!
I send them a message and hope it can be resolved :D
yaroslav (staff)
Staff
Posts: 2340
Joined: Mon Nov 18, 2019 11:11 am

Thu Feb 08, 2024 7:32 pm

No worries, will take it from there :)
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