Free License Error ?!

tryllz · Sat Jul 08, 2023 12:41 pm

Hi,

I have NAS & SAN Free version, and it keeps saying license expired (Expired.png)

When I upload the license it shows another error (Upload.png)

When I press cancel, after a few seconds it shows License Status as Free, 1 Node (License.png)

This has started to happen after the May 2022 upgrade.

Is the free license no longer available/applicable ?

Sat Jul 08, 2023 2:10 pm

Can you please also attach the license key?

tryllz · Sat Jul 08, 2023 2:32 pm

Hi,

I have attached the license key, the forum wouldn't allow to attach .swk file so the file extension is changed from .swk to.zip please change extension back to .swk (its not a zip file)

Thank You

tryllz · Sun Jul 09, 2023 7:28 am

Hi,

Noticed just now, the latest version StarWind Virtual SAN (vSAN) V8 R15 has a release date of 24 May 2022 (which is why I have mentioned May 2022 in my original post), I'm understanding this a typographical error as the previous version StarWind Virtual SAN (vSAN) V8 R14 is 22 December 2022.

Thank You

tryllz · Mon Jul 10, 2023 6:20 am

Hi,

Just adding that the issue happens after every reboot, if it helps.

Thank You

tryllz · Mon Jul 10, 2023 12:10 pm

Hi @yaroslav,

Any update on this ?

Thank You

Mon Jul 10, 2023 2:11 pm

Can you please generate the support bundle as described here https://www.starwindsoftware.com/resour ... 886feca558?
Thanks!

tryllz · Mon Jul 10, 2023 2:14 pm

yaroslav (staff) wrote:Can you please generate the support bundle as described here https://www.starwindsoftware.com/resour ... 886feca558?
Thanks!

Hi Yaroslav,

Please allow me some time and I will share it, I'm not by my system at the moment.

Thank You

Mon Jul 10, 2023 3:29 pm

Hi,

Please take your time.

tryllz · Mon Jul 10, 2023 4:44 pm

Hi Yaroslav,

Please download the logs from https://we.tl/t-O1EazhjYAa, logs size is 3MB, upload limit on this forum is 256KB.

Also note currently its not showing any license error, which is strange because it had been showing for last 2 or so days, after reboot.

Seems like an intermittent issue.

Thank You

tryllz · Thu Jul 13, 2023 9:42 pm

Hi,

Any chance there's a link to download Dec 2022 version..?

Fri Jul 14, 2023 6:11 am

Please reach out to support@starwind.com

tryllz · Fri Jul 14, 2023 7:15 am

Thanks You Yaroslav,

I have reached out to them..

Tue Feb 27, 2024 1:22 pm

OK, suppose guys claim the issue is resolved. Closing...

Tue Feb 27, 2024 2:39 pm

== thread closed ==