Getting Upload failed message - File size is too big

[bdjohnson@ssdmo.org]

We've been using StarWind VTL for a few years, now, and the past couple of weeks our larger backups have gotten a message stating: Uploading failed - One or more errors occurred. (File is too big. File size: xxxxxxxxxx. Maximum available size for upload is 'yyyyyyyyyyy')
Where yyyyyyyyyyy is actually larger than xxxxxxxxx. Has anyone seen this before? Do you know what could be causing it, and more importantly, how to "fix" it?

[yaroslav (staff)]

Greetings,

Could you please tell me if you are uploading. The files to the cloud?
If so, please check the upload size recomendstions for the cloud provider of choice and align the tape chunk size and tape size accordingly.