SAN & NAS plugin installation failed

[bolivier]

Hello
One minor error (already reported) when I tried to install the plugin, the field "VMware vCenter Server FQDN or IP address" only accept IP address. Minor but annoying.

my vCenter is a v7.0.3 (19234570).
When I try to install the plugin, it always fails after 31%, stating "StarWind vCenter Plugin deployment has failed. To troubleshoot the issue, please download and review the installation logs".

Any idea ?

Regards,

Olivier

The log file:

logs_172.20.125.98_10_02_2022_15_55_37.zip

Plugin error log

(5.54 KiB) Downloaded 143 times

[yaroslav (staff)]

Greetings,

Thank you for your logs. We will investigate them in good order once I have the full set of logs. Could you kindly generate a support bundle for me, please?

[dmytro (staff)]

Hello bolivier,

I hope all is well.

Our developers are under investigating the cause of the error and we will inform once get the result.
It might help if you could clarify whether your account "administrator@vsphere.ne" is correct and it has the following privileges assigned:
- Extension.Register,
- Extension.Unregister,
- Extension.Update.

Thank you!

Best regards,
Dmytro Malynka
Product Manager
StarWind Software

[bolivier]

The administrator@vsphere.ne was the account used for installation and it has the "administrator" role (see attached picture)

[yaroslav (staff)]

Thank you. Will keep you posted.