StarWind Software

Hi,

I have the free NAS and SAN storage appliance and in the initial configuration the vCenter plugin failed with the error refused to connect. Once the configuration completed, even from within the settings page I'm unable to connect.





Is the vCenter plugin available for the Free license ?

Can you ping 10.0.20.70 from the SAN & NAS VM?
What is your vCenter version?

Both vCenter and Storage can ping each other.

vCenter - w-vcsa-sddc / 192.168.10.40
Storage - d-nas-strg-01 / 10.0.20.70

root@w-vcsa-sddc [ ~ ]# ping 10.0.20.70
PING 10.0.20.70 (10.0.20.70) 56(84) bytes of data.
64 bytes from 10.0.20.70: icmp_seq=1 ttl=62 time=1.83 ms
64 bytes from 10.0.20.70: icmp_seq=2 ttl=62 time=2.39 ms
64 bytes from 10.0.20.70: icmp_seq=3 ttl=62 time=1.92 ms
^C
--- 10.0.20.70 ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 6ms
rtt min/avg/max/mdev = 1.831/2.047/2.388/0.243 ms
root@w-vcsa-sddc [ ~ ]# exit
*** *** *** *** *** *** *** *** ***
user@d-nas-strg-01:~$ ping 192.168.10.40
PING 192.168.10.40 (192.168.10.40) 56(84) bytes of data.
64 bytes from 192.168.10.40: icmp_seq=1 ttl=62 time=1.89 ms
64 bytes from 192.168.10.40: icmp_seq=2 ttl=62 time=2.16 ms
^C
--- 192.168.10.40 ping statistics ---
2 packets transmitted, 2 received, 0% packet loss, time 1001ms
rtt min/avg/max/mdev = 1.893/2.028/2.163/0.135 ms
user@d-nas-strg-01:~$

Sorry vCenter version is 7.0U2..

What is the vCenter version?

vCenter Server 7.0 Update 2 Build 17694817

I have checked the firewall logs, the ports are not blocked either.

Thanks, I got it working by following this link https://www.starwindsoftware.com/resour ... ion-guide/ instead of https://www.starwindsoftware.com/resour ... n-and-nas/.

Basically not starting the initial setup with https://<IP ADDRESS>:8643 but starting with http://<IP ADDRESS>/starwindplugin/setup_v6

The initial configuration steps will be the same only that vCenter plugin installation setup works this way.

Thanks a lot @yaroslav..

Thank you for the update!

Sorry to update again,

I had done the test setup in VMware Workstation and it worked, but now when I try setting up on an ESXi server it wouldn't work, same issue as before.

The ESXi version is ESXi-7.0U2a-17867351

You were still not able to connect to vCenter?

yaroslav (staff) wrote:You were still not able to connect to vCenter?

I'm afraid no, the steps mentioned in both links do not work when StarWind SAN and NAS is installed as a VM on ESXi.

For my side, it doesn't work because the jquery library doesn't get loaded.

On the source of the page, the library is included as "assets/jquery.js" which results as a 404 when in the folder "/starwindplugin/setup/"

The correct path should be "/assets/jquery.js".

I tried to change this file:
/opt/VSAManagementConsole/InterfaceProviders/VSAManagement/WebService/Views/Shared/_Layout.cshtml

But even after re-starting the services, nothing changes. I suspect the link is compiled inside some DLLs...

Colleagues,

Did you try re-deploying the VM?

yaroslav (staff) wrote:Colleagues,

Did you try re-deploying the VM?

I have deployed more than 1 Storage Appliance more than once, did not work.