Internal Server Error500 in SW-Free NAS & SAN

[fpagan]

Hello team,
Wanted to share with you this issue with "Internal Server Error Error500" &" Oops! Something goes Wrong!" in the web-interface of the Free NAS&SAN.
I get it when I log into the interface (dashboard), and when i switch to "Tasks and Events", or back to "Dashboard".
I've tested with Firefox and Microsoft Edge, with similar results.
I have also removed the VM (delete), re-install the VM, but keep getting the same issue.
Screenshot attached for your reference.
Thanks in advance for your assistance with this matter.
Best Regards,
Fernando

sw-free-nas-san-error500.jpg (116.22 KiB) Viewed 2254 times

[timol74395]

Hello team,
Wanted to share with you this issue with "Internal Server Error Error500" &" Oops! Something goes Wrong!" in the web-interface of the Free NAS&SAN.
I get it when I log into the interface (dashboard), and when i switch to "Tasks and Events", or back to "Dashboard".
I've tested with Firefox and Microsoft Edge, with similar results.
I have also removed the VM (delete), re-install the VM, but keep getting the same issue.
Screenshot attached for your reference.
Thanks in advance for your assistance with this matter.
Best Regards,
Fernando

sw-free-nas-san-error500.jpg

Hi buddy, did you try resetting and then going on again?

Regards,
Kevin J. Hodge

[fpagan]

Hi Kevin,
I have stopped the VM (Sw Nas & SAN instance) by doing a shutdown and restart through the management interface, which did not correct the issue.

And as i mentioned prior, i remove/deleted the vm, and re-installed, but no improvement.

I'm running this instance as a Virtual Machine (vm) in esxi 7u2, with mega-raid SAS Raid5 card, so not sure if that has any impact (converged compute and storage in one vsphere host).

The disk media, pools, and virtual disks are operating correctly, and vsphere is seeing the iscsi device/datastore.
The datastore is created/attached and with active VM's assigned to it.

If i switch to "Storage" or "Network" on the management interface the message(s) don't show up.

And again, the issue arises when i log into the interface (4 vertical messages, upper right side), go to taks/events (2 vertical messages, upper right side), or come back to the dashboard (2 vertical messages, upper right side).

Sample screen below.

Thanks to the forum, and the Starwind team for their support and sharing this awesome tool.

sw-free-nas-san-error500_login.jpg (58.01 KiB) Viewed 2238 times

sw-free-nas-san-error500_tasks-events.jpg (73.25 KiB) Viewed 2238 times

[fpagan]

Update- by performing a deug on the browser (firefox) i see the following errors/messages (hope this helps):

The resource at “https://192.168.1.240:8643/assets/Sourc ... ular.woff2” preloaded with link preload was not used within a few seconds. Make sure all attributes of the preload tag are set correctly. 192.168.1.240:8643

The resource at “https://192.168.1.240:8643/assets/Sourc ... Bold.woff2” preloaded with link preload was not used within a few seconds. Make sure all attributes of the preload tag are set correctly. 192.168.1.240:8643

The resource at “https://192.168.1.240:8643/assets/Sourc ... Bold.woff2” preloaded with link preload was not used within a few seconds. Make sure all attributes of the preload tag are set correctly. 192.168.1.240:8643

Relative positioning of table rows and row groups is now supported. This site may need to be updated because it may depend on this feature having no effect. main.bd354b88.js:1:1283426

XHRGEThttps://192.168.1.240:8643/api/v1/tasks?includeProgress=true
[HTTP/2 500 Internal Server Error 18ms]

XHRGEThttps://192.168.1.240:8643/api/v1/tasks?sortAscDesc=desc&sortFieldName=start_time&includeProgress=false
[HTTP/2 500 Internal Server Error 18ms]

XHRGEThttps://192.168.1.240:8643/api/v1/tasks?includeProgress=true
[HTTP/2 500 Internal Server Error 248ms]

XHRGEThttps://192.168.1.240:8643/api/v1/tasks?sortAscDesc=desc&sortFieldName=start_time&includeProgress=false
[HTTP/2 500 Internal Server Error 242ms]

XHRGEThttps://192.168.1.240:8643/api/v1/tasks?includeProgress=true
[HTTP/2 500 Internal Server Error 11ms]

XHRGEThttps://192.168.1.240:8643/api/v1/tasks?sortAscDesc=desc&sortFieldName=start_time&includeProgress=false
[HTTP/2 500 Internal Server Error 14ms]

XHRGEThttps://192.168.1.240:8643/api/v1/tasks?includeProgress=true
[HTTP/2 500 Internal Server Error 18ms]

XHRGEThttps://192.168.1.240:8643/api/v1/tasks?sortAscDesc=desc&sortFieldName=start_time&includeProgress=false
[HTTP/2 500 Internal Server Error 7ms]

XHRGEThttps://192.168.1.240:8643/api/v1/tasks?includeProgress=true
[HTTP/2 500 Internal Server Error 10ms]

XHRGEThttps://192.168.1.240:8643/api/v1/tasks?sortAscDesc=desc&sortFieldName=start_time&includeProgress=false
[HTTP/2 500 Internal Server Error 10ms]

XHRGEThttps://192.168.1.240:8643/api/v1/tasks
[HTTP/2 500 Internal Server Error 4ms]

XHRGEThttps://192.168.1.240:8643/api/v1/tasks?sortAscDesc=desc&sortFieldName=start_time&includeProgress=false
[HTTP/2 500 Internal Server Error 15ms]

XHRGEThttps://192.168.1.240:8643/api/v1/tasks?includeProgress=true
[HTTP/2 500 Internal Server Error 8ms]

XHRGEThttps://192.168.1.240:8643/api/v1/tasks?sortAscDesc=desc&sortFieldName=start_time&includeProgress=false
[HTTP/2 500 Internal Server Error 7ms]

XHRGEThttps://192.168.1.240:8643/api/v1/tasks?includeProgress=true
[HTTP/2 500 Internal Server Error 427ms]

XHRGEThttps://192.168.1.240:8643/api/v1/tasks?sortAscDesc=desc&sortFieldName=start_time&includeProgress=false
[HTTP/2 500 Internal Server Error 421ms]

[yaroslav (staff)]

Thanks for your interest in StarWind NAS and SAN and welcome to StarWind Forum.
Please log the case with us at support@starwind.com use this forum thread and 496689 as the reference.