Trouble with new HA device, VMware vmotion fails

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vhost310
Posts: 5
Joined: Tue Sep 27, 2016 10:29 pm

Fri May 08, 2020 11:03 pm

I'm having trouble with a new 2-node HA device on a VSAN Free server with a another HA device that functions without problem. I created the new device, it synced up and I moved a small Windows VM to the new datastore to test it - all seemed fine. I then tried to move a large VM to the new datastore, which failed to migrate after 10 minutes or so giving this error: An error occurred while communicating with the remote host. I also found some errors in the VSAN log, but I'm not sure what they mean (pasted below). Any help is much appreciated!

5/6 16:29:15.856536 3cc HA: CDistributedCriticalSection::Enter: (CSid = 0xCCC5) retry #1 after sleep 137 ms...
5/6 16:32:10.516844 3cc HA: CDistributedCriticalSection::Enter: (CSid = 0xCCC5) retry #1 after sleep 109 ms...
5/6 16:49:26.567283 66c HA: *** HANode::sscRequestTaskExecute: SCSI opcode 0x85 is not supported!
5/6 16:49:26.567385 66c HA: HANode::completeSscCommandRequest: (0x85) CHECK_CONDITION , sense: 0x5 0x20/0x0 returned.
5/6 16:49:26.573932 3cc HA: *** HANode::sscRequestTaskExecute: SCSI opcode 0x85 is not supported!
5/6 16:49:26.573959 3cc HA: HANode::completeSscCommandRequest: (0x85) CHECK_CONDITION , sense: 0x5 0x20/0x0 returned.
5/6 16:53:22.128075 3cc HA: CDistributedCriticalSection::Enter: (CSid = 0xCCC5) retry #1 after sleep 63 ms...
5/6 16:56:19.822737 3cc HA: CDistributedCriticalSection::Enter: (CSid = 0xCCC5) retry #1 after sleep 41 ms...
5/6 16:59:12.247961 3cc HA: CDistributedCriticalSection::Enter: (CSid = 0xCCC5) retry #1 after sleep 6 ms...
(MANY more of the above)
5/6 17:00:18.754737 854 SCSI: SscFilterExtendedCopy::CopyOperationStart: XCOPY: DeviceLun not found for CSCD[1]!
5/6 17:00:18.754786 854 SCSI: SscFilterExtendedCopy::CopyOperationStart: XCOPY: DeviceLun not found for CSCD[1]!
5/6 17:00:18.754798 854 SCSI: SscFilterExtendedCopy::CopyOperationStart: XCOPY: DeviceLun not found for CSCD[1]!
(MANY more of the above)
yaroslav (staff)
Staff
Posts: 2361
Joined: Mon Nov 18, 2019 11:11 am

Tue May 12, 2020 8:45 am

Could you send us the logs collected with StarWind VSAN log collector? More details at https://knowledgebase.starwindsoftware. ... collector/. Transfer them via Google Drive, please.
Which version of StarWind VSAN do you use? May I learn the underlying (i.e., physical) storage configuration?
Are there any other errors reported in ESXi?
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