VSAN Free Crashed

DWHITTRED · Mon Jun 15, 2020 5:27 am

Hi,

The incident I am referring to is from June 3rd - the one that I have already provided the minidump and log files for. I have spent the last week or so recovering my environment from backups.

Regards,
Daniel

Mon Jun 15, 2020 5:39 am

Hi Daniel,

There is only minidump info file in logs. That's why I'm asking to upload starwind.20200603.083420569.mdmp alone.

DWHITTRED · Mon Jun 15, 2020 9:55 am

I did.
I uploaded to your ftp server as requested two minidump files (and their MD5 hashes) and a log collector zip file on the 4th June.

DWHITTRED · Tue Jun 16, 2020 9:06 am

Hi,
The VSAN service crashed again last night. I have uploaded the minidump file as "starwind.20200615.230754979.zip" (and a .md5 hash), and I have added my log collector files as "ARYTH 20200616-130149.zip"
Please let me know if there is more information I can provide.

Fri Jun 19, 2020 10:52 am

Greetings I have an update from the R&D team. They have carefully investigated the logs and reported that the issue you had encountered last week and earlier is, unfortunately, related to LSFS.
This problem might be fixed later, but we do not have an ETA yet.

In order to stabilize your production, it is important to migrate your VMs from the LSFS devices. Please submit the support ticket to let us assist you with data migration from LSFS.

DWHITTRED · Tue Jun 23, 2020 7:45 am

Thank you for your response. I am comfortable migrating my VM's from the LSFS device and will complete that on my own.

Tue Jun 23, 2020 8:29 pm

David,

Do not hesitate to contact StarWind Support directly if there is anything we can assist you with on this project.
Just use this thread as the reference.