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Bad timestamp in event notification emails?
Posted: Thu Aug 22, 2019 1:42 pm
by danswartz
I don't always remember to check the 2 VSA windows logs for starwind events, so I added rules on both appliances to email me. One appliance had a heartbeat link flap. When I look at the email I see this:
1969-12-31 19:00:00: HA Device iqn.2008-08.com.starwindsoftware:starwind-2-lun0: heartbeat connection IP 192.168.4.31 with partner node iqn.2008-08.com.starwindsoftware:starwind-1-lun0 established.
December 31, 1969 seems wrong
No idea where the 19:00:00 came from either. Both messages had this bad timestamp string...
Re: Bad timestamp in event notification emails?
Posted: Fri Aug 23, 2019 12:02 am
by Boris (staff)
Definitely.
Can you provide us with the logs from that system?
Re: Bad timestamp in event notification emails?
Posted: Fri Aug 23, 2019 1:28 pm
by danswartz
Which specific logs do you need? And how do I gather the info?
Re: Bad timestamp in event notification emails?
Posted: Fri Aug 23, 2019 6:10 pm
by Oleg(staff)
You can use StarWind
this tool for logs collection.
Re: Bad timestamp in event notification emails?
Posted: Fri Aug 23, 2019 6:20 pm
by danswartz
Okay, thanks. No access to lab right now - will post this evening...
Re: Bad timestamp in event notification emails?
Posted: Fri Aug 23, 2019 6:28 pm
by Oleg(staff)
Thank you!
Re: Bad timestamp in event notification emails?
Posted: Sat Aug 24, 2019 1:26 pm
by danswartz
Hmmm, I went to download the log collection tool. I am running the GUI on my windows 10 workstation. Which version of the tool should I be using on that platform?
Re: Bad timestamp in event notification emails?
Posted: Tue Aug 27, 2019 3:52 pm
by Oleg(staff)
Please use the version for Windows 2012R2 / Windows 2016.
Re: Bad timestamp in event notification emails?
Posted: Wed Aug 28, 2019 1:02 am
by danswartz
I assume I should have uploaded them via the support site? If so, done. I referenced the URL for this thread, as well as your name...
Re: Bad timestamp in event notification emails?
Posted: Wed Aug 28, 2019 10:37 am
by Oleg(staff)
You can upload the logs to any filesharing resource and share the link with us.