Cannot connect to management console

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tgreaves
Posts: 7
Joined: Mon Jan 15, 2018 7:56 pm

Thu Jul 11, 2019 5:01 pm

I am trying to connect to the management console(both local and remote), its says connected, then receiving events stays up, then after a minute or so the connection is lost.. The tail of the log file shows.....

7/11 11:54:33.142724 2578 conf: TelnetListener::listenConnections: Accepted control connection from 127.0.0.1:56992.
7/11 11:54:54.267856 2410 HA: CHADevice::ThreadScheduler: HA device hanged operation: target name 'iqn.2008-08.com.starwindsoftware:dcdrgyhyppr2-sqldata', lun = 0x0, ssc = 0x0000017F36384600, cdb[0] = 0xF3, cdb[1] = 0x03, execution time (6270718 msec)!
7/11 11:55:54.282144 2410 HA: CHADevice::ThreadScheduler: HA device hanged operation: target name 'iqn.2008-08.com.starwindsoftware:dcdrgyhyppr2.-sqldata', lun = 0x0, ssc = 0x0000017F36384600, cdb[0] = 0xF3, cdb[1] = 0x03, execution time (6330718 msec)!
7/11 11:56:54.296423 2410 HA: CHADevice::ThreadScheduler: HA device hanged operation: target name 'iqn.2008-08.com.starwindsoftware:dcdrgyhyppr2-sqldata', lun = 0x0, ssc = 0x0000017F36384600, cdb[0] = 0xF3, cdb[1] = 0x03, execution time (6390718 msec)!
Oleg(staff)
Staff
Posts: 568
Joined: Fri Nov 24, 2017 7:52 am

Fri Jul 12, 2019 9:59 am

Hi tgreaves,
Could you please collect logs from all nodes with StarWind and share with us?
Please use this tool for logs collection.
tgreaves
Posts: 7
Joined: Mon Jan 15, 2018 7:56 pm

Fri Jul 12, 2019 5:59 pm

I have created both DCDRGYHYPPR2 20190712-125735.zip and DCDRGYHYPPR3 20190712-125746.zip.. Where do you want me to upload them?
Oleg(staff)
Staff
Posts: 568
Joined: Fri Nov 24, 2017 7:52 am

Mon Jul 15, 2019 9:34 am

You can share the logs with the help of link from file share resource.
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