Can't add a device

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perdrix
Posts: 26
Joined: Mon Oct 17, 2011 1:51 pm

Fri Apr 26, 2019 1:37 pm

I installed the latest Virtual SAN Free download to support my Tape drive (Tape Redirector function).
When I connect to the server the "Add Device" button is greyed out and I also get a nastygram saying "GUI management not allowed by license"????
Help!

Thanks
David
Cheers
Dave
Oleg(staff)
Staff
Posts: 568
Joined: Fri Nov 24, 2017 7:52 am

Fri Apr 26, 2019 2:03 pm

That is correct. You can use GUI only for monitoring with the free license:
https://knowledgebase.starwindsoftware. ... g-options/
perdrix
Posts: 26
Joined: Mon Oct 17, 2011 1:51 pm

Sat May 04, 2019 9:39 am

The older version worked fine and didn't disable the GUI - did I download the wrong thing? Or if not that how do I define my tape drive without using the GUI?

David
Oleg(staff)
Staff
Posts: 568
Joined: Fri Nov 24, 2017 7:52 am

Wed May 08, 2019 8:13 am

Yes, correct, Tape Redirector option should have GUI.
Could you please log a support case using this form?
Please refer to this thread.
perdrix
Posts: 26
Joined: Mon Oct 17, 2011 1:51 pm

Wed May 08, 2019 9:00 am

Very odd I! I uninistalled,, reinstalled, and reloaded the license. Now everyhing works as I expected!

Confused in Kenilworth
David
Cheers
Dave
Oleg(staff)
Staff
Posts: 568
Joined: Fri Nov 24, 2017 7:52 am

Wed May 08, 2019 9:10 am

I am very glad to hear that the issue is resolved :)
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