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Service StarWindVSA doesn't start after restart

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Service StarWindVSA doesn't start after restart

Postby Andrey.Krasovskiy » Fri Apr 05, 2019 12:39 pm

Hello guru!

After I restarted a virtual machine StarWind VSA on hot the service StarWindVSA can not start and I get the folowing errors:

"StarWindVSA[6084]: tail: cannot open ‘/var/StarWind/StarWindVSA/events/StarWindVSA-Events.log’ for reading: No such file or directory"
"StarWindVSA[6084]: Couldn't watch /var/StarWind/StarWindVSA/events/StarWindVSA-Events.log: No such file or directory"

but the file "StarWindVSA-Events.log" exists in the directory /var/StarWind/StarWindVSA/events

[[email protected] events]# ls -al
total 60
drwx------. 2 root root 4096 Apr 5 15:22 .
drwx------. 6 root root 69 Dec 11 13:04 ..
-rw-r--r-- 1 root root 0 Apr 5 15:22 StarWindVSA-Events.log
-rw-r--r-- 1 root root 20 Apr 5 13:34 StarWindVSA-Events.log.10.gz
-rw-r--r-- 1 root root 20 Apr 5 13:25 StarWindVSA-Events.log.11.gz
-rw-r--r-- 1 root root 20 Apr 5 13:21 StarWindVSA-Events.log.12.gz
-rw-r--r-- 1 root root 20 Apr 5 12:56 StarWindVSA-Events.log.13.gz
-rw-r--r-- 1 root root 20 Apr 5 12:48 StarWindVSA-Events.log.14.gz
-rw-r--r-- 1 root root 20 Apr 5 14:49 StarWindVSA-Events.log.1.gz
-rw-r--r-- 1 root root 20 Apr 5 14:31 StarWindVSA-Events.log.2.gz
-rw-r--r-- 1 root root 20 Apr 5 14:29 StarWindVSA-Events.log.3.gz
-rw-r--r-- 1 root root 20 Apr 5 14:28 StarWindVSA-Events.log.4.gz
-rw-r--r-- 1 root root 20 Apr 5 14:24 StarWindVSA-Events.log.5.gz
-rw-r--r-- 1 root root 20 Apr 5 14:20 StarWindVSA-Events.log.6.gz
-rw-r--r-- 1 root root 142 Apr 5 13:57 StarWindVSA-Events.log.7.gz
-rw-r--r-- 1 root root 20 Apr 5 13:46 StarWindVSA-Events.log.8.gz
-rw-r--r-- 1 root root 20 Apr 5 13:36 StarWindVSA-Events.log.9.gz

Could you help me with this trouble?
Andrey.Krasovskiy
 
Posts: 4
Joined: Fri Apr 05, 2019 11:55 am

Re: Service StarWindVSA doesn't start after restart

Postby Andrey.Krasovskiy » Fri Apr 05, 2019 1:29 pm

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Last edited by Andrey.Krasovskiy on Fri Apr 05, 2019 1:34 pm, edited 2 times in total.
Andrey.Krasovskiy
 
Posts: 4
Joined: Fri Apr 05, 2019 11:55 am

Re: Service StarWindVSA doesn't start after restart

Postby Andrey.Krasovskiy » Fri Apr 05, 2019 1:30 pm

4-5-2019 4-27-32 PM.jpg
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Andrey.Krasovskiy
 
Posts: 4
Joined: Fri Apr 05, 2019 11:55 am

Re: Service StarWindVSA doesn't start after restart

Postby Andrey.Krasovskiy » Fri Apr 05, 2019 1:36 pm

4-5-2019 4-31-27 PM.jpg
4-5-2019 4-31-27 PM.jpg (200.91 KiB) Viewed 931 times
Andrey.Krasovskiy
 
Posts: 4
Joined: Fri Apr 05, 2019 11:55 am

Re: Service StarWindVSA doesn't start after restart

Postby Oleg(staff) » Mon Apr 08, 2019 11:33 am

Hi Andrey,
The reason can be that .reg files in /opt/StarWind/StarWindVSA were saved in wrong way.

To fix it go to /opt/StarWind/StarWindVSA folder and remove .reg files there. Then restart StarWindVSA service and reapply the StarWind license key.
Oleg(staff)
Staff
 
Posts: 567
Joined: Fri Nov 24, 2017 7:52 am


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