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Steps to recover from a disk failure

Posted: Mon Feb 11, 2019 12:02 pm
by enric
Hi,

I've a 3-node cluster using StarWind Virtual SAN FREE, so I'm using the Management Console in read-only mode, and I use PowerShell to actually manage Virtual SAN.

Today one of the HDDs crashed. The HADevice is still working, but there is an error message "Partner 'iqn.xxxxxxx' is not synchronized " in the "healthy" servers, and "Device is not synchronized" in the server with the failed HDD.

I have made a copy of the CSV4.swdks and CSV4_HA.swdsk files.

I've already ordered a new HDD to replaced the crashed one. What are the steps to follow in order to replace the hard drive? I cannot shutdown the whole cluster as there are several VM running. Here is what I'm going to do:

- Pause Hyper-V node 3, so all running nodes will be automatically live migrated to another node.
- Shutdown Node.
- Replace HDD.
- Copy CSV4.swdks and CSV4_HA.swdsk.

Should I remove the device from StarWind first?
Should I recreate the CSV4.img file? How?
As new CSV4.img will be completely empty, how will StarWind know what to sync?

There are no PowerShell samples on how to proceed.

Thanks,

Enric

Re: Steps to recover from a disk failure

Posted: Wed Feb 13, 2019 10:39 am
by Oleg(staff)
Hi Enric,
Please contact your account manager in order to get support.