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Unable to change Sync Priority level

Posted: Mon Jun 18, 2018 12:40 pm
by jasonbramley
Hi

Following a full sync on a new 2 node setup - I get the error message "Priority on Synchronization Channel cannot be changed without Connection to Partner"

All interfaces can ping each other, Firewalls are now off, they sync fine between each other - I just can't change from max sync speed to a more balanced sync / client access (35-50%) balance. I have also tried via powershell as they are on Server 2016 Core servers.

I also cannot get L2 cache on the HA devices either, but I am more concerned at may the VSAN more usable in the first instance - the L2 cache would be nice to resolve though.

I currently connect to the host servers via GUI on another server.

Re: Unable to change Sync Priority level

Posted: Tue Jun 19, 2018 3:48 pm
by Oleg(staff)
If your devices are synchronized, please try to restart StarWind service on the nodes one by one, but not simultaneously.

Re: Unable to change Sync Priority level

Posted: Wed Jun 20, 2018 11:23 am
by jasonbramley
Yes all synchronised.

I have tried restarting services and rebooting individually and ensuring back to synchronised again. No joy :?

Re: Unable to change Sync Priority level

Posted: Wed Jun 20, 2018 5:29 pm
by Boris (staff)
What StarWind build do you use?

Re: Unable to change Sync Priority level

Posted: Thu Jun 21, 2018 11:49 am
by jasonbramley
OK resoved - the management console I was using hadn't been update to the latest/same version that the VSAN services were using. This node has= been overlooked when upgrading the console...

Thanks.

Re: Unable to change Sync Priority level

Posted: Thu Jun 21, 2018 12:40 pm
by Oleg(staff)
Glad to hear the issue is resolved.