Server log errors

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xy67
Posts: 27
Joined: Tue Jan 05, 2016 9:21 pm

Wed Jan 18, 2017 9:45 pm

For the first time I checked my server log and was quite surprised by all the errors in it such as:

I have hundreds of these that repeat themselves:
1/18 18:11:28.470 1c68 Sp: *** CStarPackCore::DeleteEx Logical error. Empty VirtualLBA[3800415]

These also appear quite regularly:
1/18 19:07:20.864 1a44 Sp: *** CStarPackPagePacker::GetDataHash Logical error. There is no entry [57005866] in the data list
1/18 19:07:20.864 1a44 Sp: *** CSiDedupeBase::AddHash The full hash verification routine has been failed! Status (4306)
1/18 21:26:15.778 1360 Sw: *** DDDisk_Dispatch_Unknown: SCSIOP_XXX (0x85) is not supported.

And this one:
1/18 14:18:17.639 1b78 Srv: StarWindService::UpdateTrackerThread: SW_CheckUpdate(host: 'www.starwindsoftware.com', page: '/updatetracker/index.php'') failed, error code 31(0x1f)!

Should I be worried? I've had a handful of VMs that use Starwind storage via iSCSI in the last week or two that have had corrupted disks (NTFS errors in Event Viewer). These were fixed with a chkdsk but is there some other underlying issue with my Starwind Virtual SAN configuration? I run all my VMs on Samsung SM863 SSD drives and after running the command line version of Magician they all come back with no errors. The disks are connected to my Supermicro X10SL7-F motherboards LSI SAS ports.

Thank you.
Michael (staff)
Staff
Posts: 319
Joined: Thu Jul 21, 2016 10:16 am

Thu Jan 26, 2017 9:09 am

Hello xy67,
Could you please send the full logs from the hosts on support@starwindsoftware.com , thus we can investigate it?

I would recommend using the script from our knowledge base article below:
https://knowledgebase.starwindsoftware. ... ogs-bat-2/
xy67
Posts: 27
Joined: Tue Jan 05, 2016 9:21 pm

Thu Jan 26, 2017 1:26 pm

I have sent an email to the support email address with the logs. Thanks!
Michael (staff)
Staff
Posts: 319
Joined: Thu Jul 21, 2016 10:16 am

Mon Feb 06, 2017 1:42 pm

Updating the community.
The issue has been resolved by updating StarWind to the latest build.
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