SscRequest Issues

Branin · Sun Jun 12, 2016 12:32 pm

I am running a 2-node Hyper-V Hyperconverged Starwind SAN and have started having some issues with the software (it's being slow and occasionally timing-out to the point where my entire cluster dies). I see lots of the follow error message in my Server Log in StarWind Management Console (even now, several hours after I've brought everything back up online):

6/12 5:03:15.603 450 C[1], LIN: Skip 3 bytes...
6/12 5:03:15.603 1ce4 PR: RESERVE_OUT: REGISTER_IGNORE_EXISTING (p = 0)
6/12 5:03:15.931 1acc HA: CHADevice::SscRequestTaskExecute: This client request will change the reservation...
6/12 5:03:15.932 1acc HA: CHADevice::SscRequestTaskExecute: Trace pSsc: DataTransferLength = 24, SenseInfoBufferLength = 64, CdbLength = 10, CDB: 5F, 06, 00, 00, 00, 00, 00, 00, 18, 00, 00, 00, 00, 00, 00, 00.
6/12 5:03:15.932 1acc PR: RESERVE_OUT: REGISTER_IGNORE_EXISTING (p = 0)
6/12 5:03:15.933 450 C[1], LIN: Skip 3 bytes...
6/12 5:03:15.933 1ce4 PR: RESERVE_OUT: REGISTER_IGNORE_EXISTING (p = 0)
6/12 5:03:16.291 1acc HA: CHADevice::SscRequestTaskExecute: This client request will change the reservation...
6/12 5:03:16.292 1acc HA: CHADevice::SscRequestTaskExecute: Trace pSsc: DataTransferLength = 24, SenseInfoBufferLength = 64, CdbLength = 10, CDB: 5F, 06, 00, 00, 00, 00, 00, 00, 18, 00, 00, 00, 00, 00, 00, 00.
6/12 5:03:16.292 1acc PR: RESERVE_OUT: REGISTER_IGNORE_EXISTING (p = 0)
6/12 5:03:16.293 450 C[1], LIN: Skip 3 bytes...
6/12 5:03:16.293 1ce4 PR: RESERVE_OUT: REGISTER_IGNORE_EXISTING (p = 0)
6/12 5:03:16.646 1acc HA: CHADevice::SscRequestTaskExecute: This client request will change the reservation...
6/12 5:03:16.647 1acc HA: CHADevice::SscRequestTaskExecute: Trace pSsc: DataTransferLength = 24, SenseInfoBufferLength = 64, CdbLength = 10, CDB: 5F, 06, 00, 00, 00, 00, 00, 00, 18, 00, 00, 00, 00, 00, 00, 00.
6/12 5:03:16.647 1acc PR: RESERVE_OUT: REGISTER_IGNORE_EXISTING (p = 0)
6/12 5:03:16.647 450 C[1], LIN: Skip 3 bytes...
6/12 5:03:16.647 1ce4 PR: RESERVE_OUT: REGISTER_IGNORE_EXISTING (p = 0)
6/12 5:13:18.327 1f70 HA: Warning: SscRequestTask(0000000003243650) OpCode(0x28) DiffTimeCompleteINIT = 3032 ms, DiffTimeCompleteEXEC = 3032 ms!
6/12 5:13:18.361 1f70 HA: Warning: SscRequestTask(0000000003244650) OpCode(0x28) DiffTimeCompleteINIT = 3063 ms, DiffTimeCompleteEXEC = 3063 ms!
6/12 5:13:28.355 1f7c HA: Warning: SscRequestTask(0000000003243350) OpCode(0x28) DiffTimeCompleteINIT = 5844 ms, DiffTimeCompleteEXEC = 5844 ms!
6/12 5:13:42.949 1f70 HA: Warning: SscRequestTask(000000000AC5ACE0) OpCode(0xF2) DiffTimeCompleteINIT = 3719 ms, DiffTimeCompleteEXEC = 3719 ms!
6/12 5:13:42.949 1f70 HA: Warning: SscRequestTask(000000000326A8D0) OpCode(0x28) DiffTimeCompleteINIT = 4000 ms, DiffTimeCompleteEXEC = 4000 ms!
6/12 5:13:42.960 1f70 HA: Warning: SscRequestTask(000000000326C530) OpCode(0x28) DiffTimeCompleteINIT = 4015 ms, DiffTimeCompleteEXEC = 4015 ms!
6/12 5:13:42.960 1f70 HA: Warning: SscRequestTask(000000000326ABD0) OpCode(0x28) DiffTimeCompleteINIT = 4015 ms, DiffTimeCompleteEXEC = 4015 ms!
6/12 5:13:42.961 1f70 HA: Warning: SscRequestTask(000000000324C120) OpCode(0x28) DiffTimeCompleteINIT = 4000 ms, DiffTimeCompleteEXEC = 4000 ms!
6/12 5:13:42.968 1f70 HA: Warning: SscRequestTask(000000000326A750) OpCode(0x28) DiffTimeCompleteINIT = 3640 ms, DiffTimeCompleteEXEC = 3640 ms!
etc...

Any ideas as the the issue? I'm running version 8.0.8198.

Thank you!

Branin

Mon Jun 13, 2016 12:50 pm

Hello Branin,

Generally I would highly recommend you to upgrade your StarWind to the latest version.

More information about how to upgrade StarWind you can find here https://knowledgebase.starwindsoftware. ... d-version/

New StarWind version you can find here https://www.starwindsoftware.com/customer-page

And here are the release notes https://www.starwindsoftware.com/release-notes-build

I am looking forward to hearing from you soon.
Thank you.