Help: Error Device Mount Failed (after powerfailure)

boomer50bmg · Mon Sep 28, 2015 1:03 pm

My UPS suffered a battery failure and the Server running VSAN crashed. After trying to mount for many hours, all 3 of my devices have failed. They failed with "Device Mount failed".

I have logs, who do I send them to?

Randy

boomer50bmg · Wed Sep 30, 2015 1:55 pm

Anyone have any ideas?

Wed Sep 30, 2015 5:17 pm

Hello.

Could you please briefly describe your StarWind setup and screenshot your devices in StarWind console.

You may attach log files here, in the forum message.

boomer50bmg · Wed Sep 30, 2015 10:18 pm

Here are some screenshots and logs

boomer50bmg · Thu Oct 01, 2015 2:49 pm

I am running V8 build is 8198 on Windows Server 2012 R2. I have 3 Raid sets that have 3 Devices attached to one target that is utilized by two VMware ESXi servers.

I lost a battery catastrophically on my UPS and caused it to immediately power all systems off. This in turn caused the Devices to fail in mounting. I have rebooted the server hosting Starwind VSAN and it continued to fail in the mounting process. I looked at the logs and I can't see what the issue is and what I can do to potentially recover those devices.

nohope · Fri Oct 02, 2015 9:44 am

Dude, I guess something wrong with your iSCSI connections! perhaps, it sounds like i'm captain obvious, but still check them settings.

Mon Oct 05, 2015 7:19 pm

Hello,

Unfortunately, I can't provide you with immediate solution at the moment.

Could you please contact us directly by submitting request using this form so we would be able to investigate this further: https://www.starwindsoftware.com/support-form

Thank you.