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Can't re-add a failed lun - States over licensed capacity

Posted: Fri Oct 25, 2013 10:32 am
by PhilCooper
Hi,

Hope someone can help, we've got the 16TB version of Starwind and until recently we were running two nodes in a HA cluster. We had a power outage and one of the nodes lost power and subsequently one of the luns on our cluster was not synchronised on either node.

I know which is the most up to date version and what I wanted to do (and what I have done in the past) is to force remove the lun from both nodes of the cluster, which has completed successfully, and then to re-add the lun as a stand alone copy on the up to date node so we can copy data off it before re-creating the HA lun.

However, when I come to add the stand alone copy onto one of our nodes, I select the .img file to create the lun and it states that I am over my licensed capacity. How can this be when up until the power outage we were quite happily running with this lun on two nodes in a synchronous HA partnership?

Running Starwind Enterprise HA 16TB edition version 6.0.5228

Help please!

Re: Can't re-add a failed lun - States over licensed capacity

Posted: Fri Oct 25, 2013 1:28 pm
by Max (staff)
Hi Phil,
We have removed capacity limitations for the non-HA devices in recent builds of v6.
Is there any chance you could get the latest version from our website and try to add the image file device again?
www.starwindsoftware.com/customer-page