Cannot re-add target

gstephenson · Sun May 22, 2011 9:47 pm

Hi,

I am trying to re-add a target but am getting a message that says:

"Total storage size exceeds the licensed storage capacity on the current host. Licensed storage capacity 4194304MB. Total storage capacity in use: 1024MB."

I only have 1 target which is 1GB. Previously I had 3 HA devices (1GB quorum + 1.9TB generic + 1.9TB generic2)
I am trying to re-add the targets using server A. (I had to reinstall Windows and Starwind on Server B due to a hard drive crash.)

I have Starwind Enterprise 4TB v5.6.1667

Also, what is the tech support phone number? I tried 1-866-931-0106 but it says it cannot be reached from my calling area (I am in Toronto, Canada).

Thanks,
Graham

Mon May 23, 2011 8:19 am

Hi

I see that you have submitted your issue to our Support.
I have already answered to you.

gstephenson · Mon May 23, 2011 6:12 pm

In case anyone else has this issue, the solution for me was to upgrade to the latest build. I went from 5.6.1667 to 5.6.1690.

Mon May 23, 2011 6:56 pm

Thank you very much for keeping us updated!

P.S. Valid phone numbers are on the right of this page under "Got Questions?". FYI.