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installation error installing starwind on windows 2003

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installation error installing starwind on windows 2003

Postby mark » Mon Jun 28, 2004 9:20 pm

During Installation, I receive the following error message:

---------
C:\Program Files\Rocket Division Software\StarWind\StarWindService.exe

An error occurred while trying to replace the existing file:
DeleteFile failed; code 5.
Access is denied.

abort retry ignore

---------

Any idea of the reason for this?

Thanks in advance.
mark
 

Re: installation error installing starwind on windows 2003

Postby Valery » Tue Jun 29, 2004 12:00 pm

mark wrote:During Installation, I receive the following error message:

---------
C:\Program Files\Rocket Division Software\StarWind\StarWindService.exe

An error occurred while trying to replace the existing file:
DeleteFile failed; code 5.
Access is denied.

abort retry ignore

---------

Any idea of the reason for this?

Thanks in advance.


Hi Mark,

looks like you have an old StarWindService.exe already installed and running in that moment.
It's better to uninstall the old package before starting of a new installation.

Or you can usethe following command in the Command Prompt to stop the service:
Code: Select all
net stop StarWindService

and try to install again.
Valery
 

Re: installation error installing starwind on windows 2003

Postby Mark » Wed Jun 30, 2004 3:40 pm

thanks. i guess it must have been a second install. i didn't think the first one had worked.
Mark
 

Postby Guest » Wed Jun 30, 2004 4:32 pm

Mark,

did it (software installer) tell you something went wrong? Or was it just your guess (not working?) :)

Thanks!
Guest
 

Postby Mark » Thu Jul 01, 2004 1:34 pm

Honestly, I don't recall. Sorry. :?
Mark
 

Postby anton (staff) » Thu Jul 01, 2004 1:38 pm

Mark,

OK. We'll add some kind of check into installation so it would ask to uninstall prev. version :)

Thanks!
Regards,
Anton Kolomyeytsev

Chief Technology Officer & Chief Architect, StarWind Software

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Re: installation error installing starwind on windows 2003

Postby Alex (staff) » Fri Jul 02, 2004 11:20 am

Mark,

mark wrote:During Installation, I receive the following error message...


Actually the reason if this was a broken installation script. It is fixed now and will be available in the next release. Thank you for pointing to the problem. :)
Best regards,
Alexey.
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