Page 1 of 1

HA sync issue, "Partner is not READY" error

Posted: Tue Mar 23, 2010 3:17 pm
by cbsit
Hello all,
I am testing Starwind 5.2 on 2008 R2 and attempting to setup a HA clustered pair of targets. After I make the targets Starwind cannot complete the initial sync rather is simply puts these errors into the log

On the primary is reports
3/23 10:08:42.556 b10 HA: SscPort_ControlRequest: Event:Received Synchronize command (SynchType = 1)
3/23 10:08:42.556 b10 HA: *** SscPort_ControlRequest: Partner is not READY, synchronization failed!


On the secondary is reports
3/23 10:09:05.697 2c8 Sw: *** List_GetDeviceInfo: Device not found (0x0000000002C35E70)!
3/23 10:09:05.697 2c8 Sw: *** List_GetDeviceInfo: Device not found (0x0000000002C35E70)!
3/23 10:09:05.697 2c8 Plugin: Cannot obtain device information (0xc000000d).


Starwind repeats these exact same error every time you try to sync regardless of what type of sync you run. Does any one have any input on what might be the cause of this issue? There is nothing blocking communication on 3261 or 3260. Any assistance would be valued.

Re: HA sync issue, "Partner is not READY" error

Posted: Wed Mar 24, 2010 4:02 pm
by Constantin (staff)
Please, write us and send full losgs at support. Thank you.

Re: HA sync issue, "Partner is not READY" error

Posted: Thu Mar 25, 2010 3:20 pm
by cbsit
The issue was resolved by upgrading to the new revision of 5.2 which uses the Microsoft iSCSI initiator for HA rather then StarPort

Re: HA sync issue, "Partner is not READY" error

Posted: Fri Mar 26, 2010 10:43 am
by Constantin (staff)
Ok, great to hear that.