SPTI for UDO optical drive

MattBoB · Mon Jan 18, 2010 12:27 pm

I have been using Starwind version 3.5 for some time to serve a Plasmon UDO optical drive via iSCSI. UDO drives are high capacity WORM type optical drive for archiving.
When trying to do the same with Starwind version 5.0 it does not detect the UDO drive as either Hard Drive/Optical/or Tape drive and I can't see any way of adding an SPTI device that is not detected as any of those types. Does version 5.0 only support certain types of device as SPTI?

Matt.

Constantin (staff) · Mon Jan 18, 2010 1:55 pm

What version of StarWind 5 do you use?

MattBoB · Mon Jan 18, 2010 2:05 pm

V 5.0

Constantin (staff) · Mon Jan 18, 2010 2:16 pm

No, I mean edition of StarWind - is SPTI is supported since StarWind Enterprise. Or you can send me your email to PM, and I`ll give you the answer which edition do you have.

MattBoB · Mon Jan 18, 2010 2:20 pm

Sorry - Starwind Enterprise Unlimited.

I have SPTI tape drives working fine on the same V5.0 box.

Matt.

Constantin (staff) · Mon Jan 18, 2010 2:40 pm

Please, send us your logs to support at starwindsoftware dot com, that we could investigate your case.

Constantin (staff) · Wed Jan 27, 2010 6:05 pm

Have you received my email with instructions?

MattBoB · Wed Jan 27, 2010 8:02 pm

Yes, but UDO drive is in use by live system which I have to shutdown to test new version of Starwind, just waiting for a convinient time to shut it down.

Thanks,

Constantin (staff) · Thu Jan 28, 2010 9:05 am

Please, keep me updated in this topic.

MattBoB · Fri Feb 05, 2010 11:33 am

Hi,

Success!

The latest build you sent me detects UDO drive properly in the management GUI as an optical drvie and seems to be working properly.

Thank you for your help on this one.

Constantin (staff) · Fri Feb 05, 2010 11:33 am

Great to hear! Thanks for update!