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StarWind service ending on Win 2008 Std x64

Posted: Wed Dec 17, 2008 4:29 pm
by panthoney
I am testing StarWind on a new server that I am hoping to license and put into production in the very near future. The server is an HP ProLiant DL385 G5 (Quad Core AMD Opteron) with 8GB RAM. I am running Windows Server 2008 Standard x64. I have single 2TB image file defined with a single initiator attaching via Microsoft's iSCSI initiator. Performance is great - it maxes out the 1GB link wonderfully, but when I throw more complex I/O at it (lots of small files) the iSCSI service has been unexpectedly terminating. The Microsoft Event Viewer shows the following:

Faulting application StarWindService.exe, version 3.5.0.2352, time stamp 0x48e34f30, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791adec, exception code 0xc0000374, fault offset 0x00000000000a6e97, process id 0x1144, application start time 0x01c9600180a68f6d.

I am running the StarWind 3.5.5 x64 release in trial mode. Any advice on how to determine and fix the cause of this would be greatly appreciated.

Re: StarWind service ending on Win 2008 Std x64

Posted: Wed Dec 17, 2008 7:01 pm
by anton (staff)
It's a pity... QA guys should contact you ASAP asking for minidumps & StarWind logs helping us to fix the issue.
panthoney wrote:I am testing StarWind on a new server that I am hoping to license and put into production in the very near future. The server is an HP ProLiant DL385 G5 (Quad Core AMD Opteron) with 8GB RAM. I am running Windows Server 2008 Standard x64. I have single 2TB image file defined with a single initiator attaching via Microsoft's iSCSI initiator. Performance is great - it maxes out the 1GB link wonderfully, but when I throw more complex I/O at it (lots of small files) the iSCSI service has been unexpectedly terminating. The Microsoft Event Viewer shows the following:

Faulting application StarWindService.exe, version 3.5.0.2352, time stamp 0x48e34f30, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791adec, exception code 0xc0000374, fault offset 0x00000000000a6e97, process id 0x1144, application start time 0x01c9600180a68f6d.

I am running the StarWind 3.5.5 x64 release in trial mode. Any advice on how to determine and fix the cause of this would be greatly appreciated.

service starwind stop

Posted: Tue Jan 06, 2009 4:18 am
by viorin
I am running Windows Server 2008 Standard x64 (license)
I am running the StarWind 3.5.5 Build 20080930 (license)
service starwind stop, i am must restart this everyday
any solution?
help me...

Posted: Tue Jan 06, 2009 10:04 am
by anton (staff)
Contact support@starwindsoftware.com with 1) your purchase information 2) stop service logs and they will issue you with 4.0 RC where this issue has been fixed.