StarWind service ending on Win 2008 Std x64

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panthoney
Posts: 2
Joined: Wed Dec 17, 2008 4:24 pm

Wed Dec 17, 2008 4:29 pm

I am testing StarWind on a new server that I am hoping to license and put into production in the very near future. The server is an HP ProLiant DL385 G5 (Quad Core AMD Opteron) with 8GB RAM. I am running Windows Server 2008 Standard x64. I have single 2TB image file defined with a single initiator attaching via Microsoft's iSCSI initiator. Performance is great - it maxes out the 1GB link wonderfully, but when I throw more complex I/O at it (lots of small files) the iSCSI service has been unexpectedly terminating. The Microsoft Event Viewer shows the following:

Faulting application StarWindService.exe, version 3.5.0.2352, time stamp 0x48e34f30, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791adec, exception code 0xc0000374, fault offset 0x00000000000a6e97, process id 0x1144, application start time 0x01c9600180a68f6d.

I am running the StarWind 3.5.5 x64 release in trial mode. Any advice on how to determine and fix the cause of this would be greatly appreciated.
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anton (staff)
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Wed Dec 17, 2008 7:01 pm

It's a pity... QA guys should contact you ASAP asking for minidumps & StarWind logs helping us to fix the issue.
panthoney wrote:I am testing StarWind on a new server that I am hoping to license and put into production in the very near future. The server is an HP ProLiant DL385 G5 (Quad Core AMD Opteron) with 8GB RAM. I am running Windows Server 2008 Standard x64. I have single 2TB image file defined with a single initiator attaching via Microsoft's iSCSI initiator. Performance is great - it maxes out the 1GB link wonderfully, but when I throw more complex I/O at it (lots of small files) the iSCSI service has been unexpectedly terminating. The Microsoft Event Viewer shows the following:

Faulting application StarWindService.exe, version 3.5.0.2352, time stamp 0x48e34f30, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791adec, exception code 0xc0000374, fault offset 0x00000000000a6e97, process id 0x1144, application start time 0x01c9600180a68f6d.

I am running the StarWind 3.5.5 x64 release in trial mode. Any advice on how to determine and fix the cause of this would be greatly appreciated.
Regards,
Anton Kolomyeytsev

Chief Technology Officer & Chief Architect, StarWind Software

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viorin
Posts: 1
Joined: Tue Jan 06, 2009 3:50 am

Tue Jan 06, 2009 4:18 am

I am running Windows Server 2008 Standard x64 (license)
I am running the StarWind 3.5.5 Build 20080930 (license)
service starwind stop, i am must restart this everyday
any solution?
help me...
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anton (staff)
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Tue Jan 06, 2009 10:04 am

Contact support@starwindsoftware.com with 1) your purchase information 2) stop service logs and they will issue you with 4.0 RC where this issue has been fixed.
Regards,
Anton Kolomyeytsev

Chief Technology Officer & Chief Architect, StarWind Software

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