both nodes say NOT SYNCHRONIZED

[Gim]

Hello,

I'm using Starwind's Free virtual SAN version.
8.0.14338.0

Following storms and multiple reboots, the status of my two nodes is out of sync.
I tried the solutions suggested on the forum:

If both nodes say NOT SYNCHRONIZED and PARTNER NOT SYNCHRONIZED
1. Stop StarWindService on both
2. For one go to the headers directory and edit HA.swdsk
see the area that looks like
<node id="1" name="HAImage" shut="false" active="true" flags="0">
<storages>
<storage_ref id="1"/>
</storages>
<parameters>
<type>1</type>
<priority>2</priority>
<auto_sync>true</auto_sync>
<sync_status>1</sync_status>
<sync_delay>50</sync_delay>
<sync_traffic_share>50</sync_traffic_share>
<failover_conf>0</failover_conf>
<last_sync_snap_id>0</last_sync_snap_id>
<alua_access_state>0</alua_access_state>
</parameters>
</node>
<node id="2" name="iqn.2008-08.com.starwindsoftware:10.1.101.4-swstorage3" shut="false" active="true">
<storages>
<storage_ref id="2"/>
</storages>
<parameters>
<type>1</type>
<priority>1</priority>
<sync_status>0</sync_status>
<alua_access_state>0</alua_access_state>
<type_bitmap>RAM</type_bitmap>
</parameters>
</node>
</header>
3. Start the service.
4. Bring up the storage in Failvoer Cluster or rescan ESXi hosts.
5. Make sure data is up-to-date.
6. If up-to-date, start StarWind Service on the remaining node.

I have removed the caching as instructed but get the same error

Thank you for your help.
I should be able to recover my VMs on one of the two nodes.

[yaroslav (staff)]

To force synchronization, try using manual synchronization. Use SyncHaDevice.ps1, comment $device.Synchronize([SwHaSyncType]::SW_HA_SYNC_FULL, "") and uncomment #$device.MarkAsSynchronized()

[Gim]

A great big thank you Yaroslav.

That works

One last question:
I modified the files that allow me to disable the cache on my first node.
Do I need to restore them to their original state before synchronizing?

[yaroslav (staff)]

I am glad to read that it worked! Leave the cache off on both nodes.

[frostyoccupation]

Hi, try checking network connectivity, time sync, and storage configuration on both nodes. Restart StarWind services and review logs for errors. If it still shows ‘NOT SYNCHRONIZED,’ share your setup details for more help.

[yaroslav (staff)]

Make sure to follow https://knowledgebase.starwindsoftware. ... -blackout/
You can force synchronization, try using manual synchronization. Use SyncHaDevice.ps1, comment $device.Synchronize([SwHaSyncType]::SW_HA_SYNC_FULL, "") and uncomment #$device.MarkAsSynchronized()