Starwind service stopped

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CedricT
Posts: 36
Joined: Mon Apr 15, 2019 1:14 pm

Mon Mar 15, 2021 3:17 pm

Hi,

I noticed i had 2 times the same problem. Service Starwind stopped because of lack of RAM.

What should i do?

My vms have already 32GB of RAM

Thanks
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yaroslav (staff)
Staff
Posts: 4310
Joined: Mon Nov 18, 2019 11:11 am

Mon Mar 15, 2021 3:31 pm

Hello,

Could you please provide me with the screenshots of StarWind VM settings? Also, please collect the logs https://knowledgebase.starwindsoftware. ... collector/. Share them with Google Disk, One drive, etc.
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CedricT
Posts: 36
Joined: Mon Apr 15, 2019 1:14 pm

Mon Mar 15, 2021 4:03 pm

Hi,

I sent everything to support starwind. You should received an email with a link.

Thx
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yaroslav (staff)
Staff
Posts: 4310
Joined: Mon Nov 18, 2019 11:11 am

Sat Mar 20, 2021 11:41 am

Cedric,

Do you have RAM reserved in StarWind VMs?
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Nonamer
Posts: 1
Joined: Tue Mar 23, 2021 6:24 pm

Tue Mar 23, 2021 6:34 pm

Did you fix it? I had got something similar some time ago, but now I want to return to Starwind
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yaroslav (staff)
Staff
Posts: 4310
Joined: Mon Nov 18, 2019 11:11 am

Wed Mar 24, 2021 11:31 am

RAM was not reserved believe this could have caused low RAM condition inside the VM.
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