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Recovery after disk failure

Software-based VM-centric and flash-friendly VM storage + free version, StarWind VSAN "Ready Nodes"

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Re: Recovery after disk failure

Postby jdeshin » Tue Sep 15, 2020 10:36 am

Hi, Yaroslav.
Do you have any ideas or methods to restore storage after disk failure?
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Re: Recovery after disk failure

Postby yaroslav (staff) » Tue Sep 15, 2020 10:47 am

Hi, sorry for the delay, type the IP addresses instead of {0}

$syncInterface2="#p1={0}:3260" -f $addr,
$hbInterface2="#p1={0}:3260" -f $addr,
$selfSyncInterface="#p1={0}:3260" -f $addr2,
$selfHbInterface="#p1={0}:3260" -f $addr2

Here is more info on these parameters https://www.starwindsoftware.com/help/H ... ategy.html. There should be a familiar sample script at the bottom.
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Re: Recovery after disk failure

Postby jdeshin » Tue Sep 15, 2020 11:40 am

I think, that is not a solution, since the parameters are substituted correctly. Please see a screenshot below.
Безымянный.png
Безымянный.png (66.25 KiB) Viewed 106 times

Are you blocked restoration functionality for free version?
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Re: Recovery after disk failure

Postby yaroslav (staff) » Tue Sep 15, 2020 12:07 pm

No.
This script enables to restore the HA device synchronization partner. Please fill in this form to log a new case https://www.starwindsoftware.com/support-form. Please use this forum thread as the reference.
Let us take a closer look at this issue together.
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Re: Recovery after disk failure

Postby jdeshin » Tue Sep 15, 2020 12:40 pm

Yaroslav, I have created support request as you recommened.
I hope, that we find solution and I will publish it here.
Kind regards.
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Re: Recovery after disk failure

Postby yaroslav (staff) » Tue Sep 15, 2020 12:54 pm

Thank you!
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Re: Recovery after disk failure

Postby Serhi » Tue Sep 15, 2020 1:19 pm

In my opinion, there is only one way to solve the problem you are facing. You have to collect the logs and provide them to the StarWind support team. You can find the link to StarWind Log Collector below:
https://knowledgebase.starwindsoftware. ... collector/

Then, please upload them to somewhere.
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Re: Recovery after disk failure

Postby jdeshin » Tue Sep 15, 2020 7:48 pm

Dear Serhi,
Thank you a lot!
I will collect logs
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Re: Recovery after disk failure

Postby yaroslav (staff) » Wed Sep 16, 2020 3:44 am

Thank you!
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Re: Recovery after disk failure

Postby jdeshin » Fri Sep 18, 2020 10:48 am

Yesterday we, together with the engineer, considered the problem and came to the conclusion that it is impossible to restore operability using regular means for free version.
A possible reason is the lack or mismatch of the necessary functionality of COM objects that are used when working through PowerShell and REST interface of StarWind service.
This information will be shared with the development team.
So, at this time is only one way to restore functionality - restoration of configuration files as I suggested early.
I Hope StaRWind team will fix this.
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Re: Recovery after disk failure

Postby yaroslav (staff) » Fri Sep 18, 2020 11:01 am

Thank you for the update and your time and effort!
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