VSAN Free crashes after service restart

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Purkern
Posts: 1
Joined: Mon Jun 19, 2017 9:03 am

Mon Jun 19, 2017 9:08 am

Hi,

I have SW VSAN free installed on Windows Server 2016 (Physical) and when the server reboot, or i restart the server, i can't connect to the server, and the iscsi targets get unavalible in vSphere client.

It creates a crashdump, and when i open the crashdump, all its pointing to is the SWCache.dll.

I have earlier gotten the message in the log files that says: e58 Sp: ** CStarPackSnapshotDiffContainer::InternalCheck Logical error. Entry [739637030] with VLBA[1850656] have invalid Physical Address [0:0]*

I have been troubleshooting this for a couple of days, trying to attach only single devices, and without devices (still crashes)

I have runned VSAN free on Windows Server 2012 R2 on the same physical server, but when i upgraded the software and the Windows OS. It crashes like this.

Can provide with more information if that helps.
Michael (staff)
Staff
Posts: 319
Joined: Thu Jul 21, 2016 10:16 am

Mon Jun 19, 2017 1:41 pm

Hello Purkern,
Please log a support case here:
and one of our engineers will assist you to resolve the issue.
Please do not forget to mention the link to this forum thread in the case.
Thank you!
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