Targets not remembered

[thorsten]

[iSCSI SAN Software v5.8.0 (Build 20120307, [SwSAN], Win64]

I'm using the console version of StarWindService (StarWindService.exe --console). Targets that I create manually of via creating a device are not remembered when restarting StarWindService.exe (although devices are remembered). What could be the problem?

Thorsten

[anton (staff)]

Can you ship configuration file of StarWind? BEFORE you add your target and AFTER? Thanks!

[thorsten]

Unfortunately I cannot attach any file because the forums software tells me for any file type (xml, txt, cfg) that the extension is not allowed

[anton (staff)]

You can use support@starwindsoftware.com e-mail alias to send your cfg to.

Unfortunately I cannot attach any file because the forums software tells me for any file type (xml, txt, cfg) that the extension is not allowed

[Anatoly (staff)]

We received you config files.
I see that in both config files you have

Code: Select all

<target name="test" alias="this is my target">
			<lun id="0" device="ImageFile1" />
			<lun id="2" device="DiskBridge3" />
		</target>

This mean that starwind targets are actually there.

Would you kindly provide us with the screenshot after and before the reboot that would show that targets are missing?

Thank you

[thorsten]

Sorry??

The lines are actually

Code: Select all

	<!-- TODO for v4
	<targets>
		<target name="test" alias="this is my target">
			<lun id="0" device="ImageFile1" />
			<lun id="2" device="DiskBridge3" />
		</target>
	</targets>
	-->

Since the cfg file looks like XML to me, that would mean the target entry is actually commented out...

[Max (staff)]

No they are not commented out. When you restart your target and devices are not created (I guess it's DiskBridge) what's written in a StarWind log? Can you restart the target and send zipped log back to support e-mail? Thanks!

[thorsten]

So "<!--" does not introduce a comment and "-->" does not end it?

Anyway, I've sent screenshots and log files to support@...

Thanks, Thorsten

[Alex (staff)]

Thorsten,

To make starwindservice write log files in console mode, run it with -o parameter:
StarWindService --console -o

It will store log files in \logs subdirectory.

By the way, are you running it with administrative privileges? Any program needs amdin rights to write files to \Program Files\... directory.
Without administrative privileges it wont' be able to store log files and to update .cfg file.

[thorsten]

Alexey,

I am running StarWindService with "-o", that's how the log files got created I sent yesterday together with the screenshots. I'm also running StarWindService as admin and without UAC. If you had a look at the cfg file I sent you would see that the file got updated - with the device I created. It's just the target that is missing.

[Alex (staff)]

Thorsten,
thank you for clarifications! Sorry for misunderstanding.

[thorsten]

I fixed it myself. I removed the comment markers (<!-- -->) around the targets entry in starwind.cfg and after a restart of StarWindService.exe the target appeared, I attached my device to the target and the information was written to the config file. Also new targets were from then updated in the configuration file.

By the way: the fact that two StarWind staff members (Anatoly and Max) obviously didn't know how comments are introduced in StarWind's main configuration file (and refused to acknowledge their error after I made them aware of the obvious) makes me pretty much speechless.

[Anatoly (staff)]

Well that was my bad initially, so please take my appologies - it was pretty hard day here

One thing that we have just noticed is that your configuration file is from version 5.3. This could happen during upgrade in case if it was performed not correctly.

I would strongly recommend to copy your config somewhere (for bakcup mostly), run StarWind installer and install everything in the same location, where StarWind is located now. If you will not do this you may get some isssues with functionality due to poddibility of different-versions-conflict.

[anton (staff)]

Either way should work. Comments are expected to be ignored. Looks like "somebody" has updated XML parser.

P.S. Thank you for clarification I'll cancel both guys bonuses for the month.

[thorsten]

Anatoly,

shouldn't ConfigUpdater do this for me? I ran it but it didn't generate any changes.

Thorsten