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StarPort order issue.
Posted: Tue Dec 05, 2006 11:30 am
by Yacine
Hi,
We have an issue with our product order, we placed an order the
21/11/2006 (acknowledged by share-it the same day) for one StarPort
PROFESSIONAL and since then we did not receive our license key.
Emails have been sent to sales, info and also to Artem but no reply so far !
Can someone contact me to sort out this issue ?
Thank you.
Regards.
Re: StarPort order issue.
Posted: Tue Dec 05, 2006 1:43 pm
by anton (staff)
Your incoming mail server seems to block our messages (we do receive and of course reply to your ones). So please provide us with a free e-mail account you'd use for communications with you.
Thank you!
Yacine wrote:Hi,
We have an issue with our product order, we placed an order the
21/11/2006 (acknowledged by share-it the same day) for one StarPort
PROFESSIONAL and since then we did not receive our license key.
Emails have been sent to sales, info and also to Artem but no reply so far !
Can someone contact me to sort out this issue ?
Thank you.
Regards.
Posted: Tue Dec 05, 2006 1:54 pm
by Yacine
Thank you anton for this reply, please use my profile email : yacine[at]chello[dot]fr
BTW could you please send me the mailer daemon message you received from our MTA, I guess you may have the same type of issue with other people cause our MTA is using standard and well know anti spam goodies (SPF, greylisting...).
Regards,
Yacine.
Posted: Tue Dec 05, 2006 2:02 pm
by anton (staff)
OK, I'll write down you ATM.
We did not get anything. So it's just a guess.
Yacine wrote:Thank you anton for this reply, please use my profile email : yacine[at]chello[dot]fr
BTW could you please send me the mailer daemon message you received from our MTA, I guess you may have the same type of issue with other people cause our MTA is using standard and well know anti spam goodies (SPF, greylisting...).
Regards,
Yacine.
Posted: Tue Dec 05, 2006 2:29 pm
by Yacine
Thank you for your quick and efficient response.
Regards.
Posted: Tue Dec 05, 2006 9:05 pm
by anton (staff)
Key was sent to your new e-mail. Please confirm receive. Thanks!
Yacine wrote:Thank you for your quick and efficient response.
Regards.
Posted: Wed Dec 06, 2006 9:35 am
by Yacine
Received, thank you.
Posted: Wed Dec 06, 2006 10:29 am
by anton (staff)
Good
Yacine wrote:Received, thank you.