can not connect to equallogic

Initiator (iSCSI, FCoE, AoE, iSER and NVMe over Fabrics), iSCSI accelerator and RAM disk

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stanleycia
Posts: 1
Joined: Tue Apr 13, 2010 1:29 am

Tue Apr 13, 2010 2:00 am

Hi
I'm having problem trying to use Starport 5.5 for connecting to target on Dell Equallogic. The target is displayed on iSCSI target selection window, but when I choose one, the result is:
No device description
An error occured during installation of the device.

I have no problem with Microsoft iSCSI Initiator using the same target.

Any ideas?
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anton (staff)
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Joined: Fri Jun 18, 2004 12:03 am
Location: British Virgin Islands
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Wed Apr 14, 2010 6:02 pm

Do you happen to have any StarPort logs under your hands? Please try once again, capture them and send zipped to support@starwindsoftware.com so we could take a closer look. Thank you!
Regards,
Anton Kolomyeytsev

Chief Technology Officer & Chief Architect, StarWind Software

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rsayakhom
Posts: 1
Joined: Thu Dec 09, 2010 6:23 am

Thu Dec 09, 2010 6:30 am

I am having the exact same problem, I tried the starwind initiator and I tried the starport initiator. I can see the equallogic target but when selecting it it just errors and says

The following virtual device was installed: No Device description

An error occured during installation of the device

Creation of the ISCSI device failed with all the addresses supplied by the server

what does this mean?
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anton (staff)
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Joined: Fri Jun 18, 2004 12:03 am
Location: British Virgin Islands
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Thu Dec 09, 2010 10:38 am

It means somebody (either StarWind or Equallogic) had very freely interpreted iSCSI specification and we cannot establish handshake between each other. So for now we need StarWind initiator own log (%Program Files%\our folder) and if it will not help we'd kindly ask for WireShark log as well. Thanks!
Regards,
Anton Kolomyeytsev

Chief Technology Officer & Chief Architect, StarWind Software

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