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can not connect to equallogic
Posted: Tue Apr 13, 2010 2:00 am
by stanleycia
Hi
I'm having problem trying to use Starport 5.5 for connecting to target on Dell Equallogic. The target is displayed on iSCSI target selection window, but when I choose one, the result is:
No device description
An error occured during installation of the device.
I have no problem with Microsoft iSCSI Initiator using the same target.
Any ideas?
Re: can not connect to equallogic
Posted: Wed Apr 14, 2010 6:02 pm
by anton (staff)
Do you happen to have any StarPort logs under your hands? Please try once again, capture them and send zipped to
support@starwindsoftware.com so we could take a closer look. Thank you!
Re: can not connect to equallogic
Posted: Thu Dec 09, 2010 6:30 am
by rsayakhom
I am having the exact same problem, I tried the starwind initiator and I tried the starport initiator. I can see the equallogic target but when selecting it it just errors and says
The following virtual device was installed: No Device description
An error occured during installation of the device
Creation of the ISCSI device failed with all the addresses supplied by the server
what does this mean?
Re: can not connect to equallogic
Posted: Thu Dec 09, 2010 10:38 am
by anton (staff)
It means somebody (either StarWind or Equallogic) had very freely interpreted iSCSI specification and we cannot establish handshake between each other. So for now we need StarWind initiator own log (%Program Files%\our folder) and if it will not help we'd kindly ask for WireShark log as well. Thanks!