StarWind Software

I was wondering if anyone had ran into a problem with the Starport software not seeing AOE (CoRAID) devices. I had installed this many times, so I know how the process goes. I actually installed this on 3 servers today with no problem, but the fourth just won't list any. Tried different cable/CoRAID/ethernet card, all to no avail. O/S is Windows 2K3 SP1. I also tried uninstallaing and re-installing the Starport driver with no results. The window which normally lists the AOE devices is simply blank. Here's the relevent portion of the log at level 50:

11/10 17:58:20.246 >> CWPPDeviceTypeSelection::OnInitDialog()
11/10 17:58:20.246 << CWPPDeviceTypeSelection::OnInitDialog()
11/10 17:58:20.246 >> CWPPDeviceTypeSelection::OnSetActive()
11/10 17:58:20.261 << CWPPDeviceTypeSelection::OnSetActive()
11/10 17:58:20.277 >> CMainFrame::WindowProc(...)
11/10 17:58:20.277 << CMainFrame::WindowProc(...)
11/10 17:58:21.121 >> CMainFrame::WindowProc(...)
11/10 17:58:21.121 << CMainFrame::WindowProc(...)
11/10 17:58:21.277 >> CWPPDeviceTypeSelection::OnWizardNext()
11/10 17:58:21.277 << CWPPDeviceTypeSelection::OnWizardNext()
11/10 17:58:21.277 >> CWPPAoEAdapterSelect::OnInitDialog()
11/10 17:58:21.293 << CWPPAoEAdapterSelect::OnInitDialog()
11/10 17:58:21.293 >> CWPPAoEAdapterSelect::OnSetActive()
11/10 17:58:21.293 >> CStarPortAPI::GetEthernetAdapters()
11/10 17:58:21.293 CStarPortAPI::GetEthernetAdapters: Adapter=\DEVICE\{66324BB7-F0E5-45D5-9D95-C1DA67786B32}
11/10 17:58:21.293 CStarPortAPI::GetEthernetAdapters: MAC=00:1B:21:23:17:CC
11/10 17:58:21.293 CStarPortAPI::GetEthernetAdapters: Name=Intel(R) PRO/1000 GT Desktop Adapter #2
11/10 17:58:21.293 CStarPortAPI::GetEthernetAdapters: Adapter=\DEVICE\{4E6C9B9B-D21C-4BAC-8979-3D9298EBC0DD}
11/10 17:58:21.308 CStarPortAPI::GetEthernetAdapters: MAC=00:0F:EA:62:3D:CE
11/10 17:58:21.308 CStarPortAPI::GetEthernetAdapters: Name=Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller
11/10 17:58:21.308 << CStarPortAPI::GetEthernetAdapters()
11/10 17:58:21.308 << CWPPAoEAdapterSelect::OnSetActive()
11/10 17:58:21.324 >> CMainFrame::WindowProc(...)
11/10 17:58:21.324 << CMainFrame::WindowProc(...)
11/10 17:58:22.090 >> CMainFrame::WindowProc(...)
11/10 17:58:22.090 << CMainFrame::WindowProc(...)
11/10 17:58:22.246 >> CWPPAoEAdapterSelect::OnWizardNext()
11/10 17:58:22.246 << CWPPAoEAdapterSelect::OnWizardNext()
11/10 17:58:22.246 >> CWPPAoEDeviceSelect::OnInitDialog()
11/10 17:58:22.246 << CWPPAoEDeviceSelect::OnInitDialog()
11/10 17:58:22.246 >> CWPPAoEDeviceSelect::OnSetActive()
11/10 17:58:22.261 >> CStarPortAPI::GetAoEDevices()
11/10 17:58:22.261 CStarPortAPI::GetAoEDevices: Get AoE targets: #aoe:\DEVICE\{66324BB7-F0E5-45D5-9D95-C1DA67786B32}
11/10 17:58:23.262 << CStarPortAPI::GetAoEDevices()
11/10 17:58:23.262 << CWPPAoEDeviceSelect::OnSetActive()
11/10 17:58:23.277 >> CMainFrame::WindowProc(...)
11/10 17:58:23.277 >> CMainFrame::OnTimer(nIDEvent=2)
11/10 17:58:23.277 << CMainFrame::OnTimer(nIDEvent=2)
11/10 17:58:23.277 << CMainFrame::WindowProc(...)
11/10 17:58:23.277 >> CMainFrame::WindowProc(...)
11/10 17:58:23.277 << CMainFrame::WindowProc(...)
11/10 17:58:24.996 >> CMainFrame::WindowProc(...)
11/10 17:58:24.996 << CMainFrame::WindowProc(...)

Any suggestion?

Thanks,
Ross.

Please contact our support team (support@rocketdivision.com).
We myst be 100% sure that this is StarPort problem. They'll provide you with the AoE emulator. Install the AoE emulator on any Windows machine in your network, create AoE target and try to connet it with StarPort. Also please install StarPort on other machine in your network and try to connect the emulated AoE device and your Coraid device.

After I had a chance to take the machine out of production, I put the CoRAID on the MB NIC and Starport saw the CoRAID, so after updating the BIOS and trying a couple of other things, I moved the new NIC to a different slot and everything started working. Wasn't a Starport issue at all.

Thanks,
Ross.

Good! Thank you very much for keeping us updated!

rnaheed@lumc.edu wrote:After I had a chance to take the machine out of production, I put the CoRAID on the MB NIC and Starport saw the CoRAID, so after updating the BIOS and trying a couple of other things, I moved the new NIC to a different slot and everything started working. Wasn't a Starport issue at all.

Thanks,
Ross.