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Posted: Fri Jul 11, 2008 9:17 am
by Travelcard
I only have Starport installed on the Primary mirror. Your documentation say to install it there and "optionally on the secondary"

Should I install it on the secondary? What are the advantages/disadvantages?

Posted: Fri Jul 11, 2008 11:08 am
by Val (staff)
hi,
please upload the dump file to our ftp (email support at rds if you need more details).

Thank you!

Posted: Fri Jul 11, 2008 11:23 am
by Travelcard
Ok, it has been sent.
Thanks

Posted: Mon Jul 14, 2008 10:36 am
by Travelcard
Hi there
Did you guys get the log and were you able to find anything from it?
Thanks

Posted: Mon Jul 14, 2008 11:39 am
by Val (staff)
Travelcard wrote:Hi there
Did you guys get the log and were you able to find anything from it?
Thanks
No, we did not receive it yet.

please send the link to my email directly.

Thank you.

Posted: Mon Jul 14, 2008 12:52 pm
by Travelcard
Right, I actually replied to a member of staff on Friday, so perhaps they are not in today. I have emailled you directly vallery, so hopefully we can get to the bottom of this.

As an update, I turned off "Jumbo Frames" and the servers haven't crashed again yet. My recent posts on the "Starwind" forum are from the same site/servers, so it's probably a good idea to have a look at those too.

Thanks again for your help.

Posted: Thu Jul 17, 2008 12:05 pm
by Travelcard
Just crashed again. I guess having the Jumbo Frames disabled did not make a difference.



I am in the middle of building a new network here and haven't been able to use the storage properly for the month that I've been here. It's embarrassing, so we are going to have to look for another product pretty soon obviously.

Posted: Thu Jul 24, 2008 9:07 am
by anton (staff)
Try using Microsoft iSCSI initiator. If everything will be pretty much the same it's either NIC driver or network stack filter issue.