Starport causes server to crash

Initiator (iSCSI, FCoE, AoE, iSER and NVMe over Fabrics), iSCSI accelerator and RAM disk

Moderators: anton (staff), art (staff), Max (staff), Anatoly (staff)

Travelcard
Posts: 32
Joined: Wed Apr 09, 2008 9:16 pm

Fri Jul 11, 2008 9:17 am

I only have Starport installed on the Primary mirror. Your documentation say to install it there and "optionally on the secondary"

Should I install it on the secondary? What are the advantages/disadvantages?
Val (staff)
Posts: 496
Joined: Tue Jun 29, 2004 8:38 pm

Fri Jul 11, 2008 11:08 am

hi,
please upload the dump file to our ftp (email support at rds if you need more details).

Thank you!
Best regards,
Valeriy
Travelcard
Posts: 32
Joined: Wed Apr 09, 2008 9:16 pm

Fri Jul 11, 2008 11:23 am

Ok, it has been sent.
Thanks
Travelcard
Posts: 32
Joined: Wed Apr 09, 2008 9:16 pm

Mon Jul 14, 2008 10:36 am

Hi there
Did you guys get the log and were you able to find anything from it?
Thanks
Val (staff)
Posts: 496
Joined: Tue Jun 29, 2004 8:38 pm

Mon Jul 14, 2008 11:39 am

Travelcard wrote:Hi there
Did you guys get the log and were you able to find anything from it?
Thanks
No, we did not receive it yet.

please send the link to my email directly.

Thank you.
Best regards,
Valeriy
Travelcard
Posts: 32
Joined: Wed Apr 09, 2008 9:16 pm

Mon Jul 14, 2008 12:52 pm

Right, I actually replied to a member of staff on Friday, so perhaps they are not in today. I have emailled you directly vallery, so hopefully we can get to the bottom of this.

As an update, I turned off "Jumbo Frames" and the servers haven't crashed again yet. My recent posts on the "Starwind" forum are from the same site/servers, so it's probably a good idea to have a look at those too.

Thanks again for your help.
Travelcard
Posts: 32
Joined: Wed Apr 09, 2008 9:16 pm

Thu Jul 17, 2008 12:05 pm

Just crashed again. I guess having the Jumbo Frames disabled did not make a difference.



I am in the middle of building a new network here and haven't been able to use the storage properly for the month that I've been here. It's embarrassing, so we are going to have to look for another product pretty soon obviously.
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anton (staff)
Site Admin
Posts: 4008
Joined: Fri Jun 18, 2004 12:03 am
Location: British Virgin Islands
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Thu Jul 24, 2008 9:07 am

Try using Microsoft iSCSI initiator. If everything will be pretty much the same it's either NIC driver or network stack filter issue.
Regards,
Anton Kolomyeytsev

Chief Technology Officer & Chief Architect, StarWind Software

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