IP address banned

[Rob864]

Hi, I found that I cannot login with my work account because the IP address is banned. I then used a different internet connection to log in with that account and it worked but the IP was banned there as well shortly after. My work account is: SiegfriedB.

Could someone help please?

[yaroslav (staff)]

Hi,

Try refreshing the page. I am also getting it sometimes when logging in from my phone or a different place.

[SiegfriedB]

Hi,

Try refreshing the page. I am also getting it sometimes when logging in from my phone or a different place.

Thank you! I can log in again!

[yaroslav (staff)]

Thanks for your update.
Glad to know it works

[SiegfriedB]

Thanks for your update.
Glad to know it works

There is something else, I would like to report: When this happened, I tried to contact the forum admin by using the "Contact Us" form at the bottom of the page. It gave me an error about a missing email subject line but I did not see a possibility to enter a subject line. The form seems broken to me. I tested in Edge and Chrome.

You must specify a subject for the email.

It seems that sometimes, I get the possibility to enter subject and body (see screenshot). But sometimes it asks for my name, my email and the body with no possibility to enter the subject.

Screenshot (version without subject line):


Screenshot (version with subject line):


What I believe is happening here is that the system recognizes that I am logged in already and it gives me a different version of the form. That version is missing the subject line and the message cannot be sent at all.

[yaroslav (staff)]

Greetings Siegfried,

Thanks for your update. We will look into it.